airwide solutions Selects NextNine Service Automation to Deliver New, Proactive Remote Service; NextNine Service Automation to improve airwide's mobile operator support.NEW YORK New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of & TEL AVIV, Israel -- NextNine, the leading provider of remote service and support automation solutions, today announced that airwide has selected its Service Automation platform for deploying advanced support services. NextNine Service Automation will ensure airwide solutions offers the highest level of availability for its systems deployed at mobile operators. NextNine and airwide have already begun successful deployment of the new advanced service at mobile operators around the world. NextNine's innovative service automation software facilitates proactive problem resolution in real-time, allowing airwide to minimize system downtime and support costs while leveraging new services. Key features include secure remote access, root-cause analysis of potential and emerging problems and system audits. NextNine's service enables airwide to increase performance and maximize customer satisfaction. airwide solutions will offer the NextNine Service Automation suite across all its product lines. "NextNine's innovative software allows us to once again lead the industry by offering a proactive 24/7 support service to our customers," said Terry McCabe, President - Americas Region and Head of R&D for airwide solutions. "NextNine's 'Virtual Support Engineer' allows us to continuously monitor and optimize the performance of our customers' systems. In this way, we are adding more value to our customers' operations by ensuring them the highest levels of service availability, reliability and performance." Michael Coden, President of NextNine Inc., said, "We are happy to welcome airwide solutions to our list of customers. With their choice of the NextNine Service Automation platform, airwide has continued to keep customer satisfaction at the core of their business. This demonstrates, yet again, that NextNine Service Automation is the leading, field proven solution, enabling business critical vendors to significantly improve product performance and availability. We are pleased to enable airwide solutions to take support and service to new levels." About NextNine NextNine introduces the "Virtual Support Engineer," a new paradigm of automated remote customer support solutions that maximize the availability and performance of mission critical systems. NextNine Service Automation (NSA NSA abbr. National Security Agency Noun 1. NSA - the United States cryptologic organization that coordinates and directs highly specialized activities to protect United States information systems and to produce foreign ), NextNine's distributed software solution, provides remote automation of service and support processes including proactive monitoring, preventive maintenance, installed base inventory tracking, software distribution, system audits and best-practices analysis. Technology and system providers can now deliver proactive services and maximize customer satisfaction while lowering costs and fueling new sources of service revenue. The NextNine Service Automation suite has been deployed by global leaders such as Motorola Broadband (NYSE NYSE See: New York Stock Exchange :MOT), Comverse (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CMVT CMVT Converse Technology ), LogicaCMG (LSE LSE - Language Sensitive Editor : LOG; Euronext: LOG) and airwide solutions. For more information, visit us at www.nextnine.com About airwide solutions airwide solutions, headquartered in Reading, UK was founded on July 26, 2004 following the acquisition of Schlumberger Messaging Solutions (MSG MSG: see glutamic acid. ) by Taral Networks. The company provides innovative messaging and content delivery management solutions to over 75 wireless operators, content providers and aggregators around the world. Core products include SMSC SMSC Short Message Service Center SMSC Standard Microsystems Corporation (New York) SMSC Spiritual Moral Social Cultural (education) SMSC Stephenville Medical and Surgical Clinic , MMSC, MMS (Multimedia Messaging Service) An enhanced transmission service that enables graphics, video clips and sound files to be transmitted via cellphones. Developed as part of the 3GPP project, MMS phones are generally backward compatible with SMS and EMS. push and router gateways, Value-Added-Services (VAS vas (vas) pl. va´ sa [L.] vessel.va´sal vas aber´rans 1. a blind tubule sometimes connected with the epididymis; a vestigial mesonephric tubule. 2. ) management and Intelligent Networking Applications. airwide solutions has regional offices in Canada and Australia. |
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