Zoning in on cultural differences: engaging your staff is more than a matter of black and white.Are African Americans African American Multiculture A person having origins in any of the black racial groups of Africa. See Race. progressive or conservative? "It depends," comedian Chris Rock stressed in his last HBO Hyperbaric oxygen therapy (HBO)
A form of oxygen therapy in which the patient breathes oxygen in a pressurized chamber.
Mentioned in: Ozone Therapy special. Author and social scientist Mark Williams Mark Williams is the name of the following people: Great Britain
v. res·o·nat·ed, res·o·nat·ing, res·o·nates
1. To exhibit or produce resonance or resonant effects.
2. with about a third of the African American community."
Recognizing that African Americans do not all think alike has huge implications for those managing diverse work environments.
Williams has studied human behavior for more than 20 years and consulted for a number of corporate companies, including American Express American Express (NYSE: AXP), sometimes known as "AmEx" or "Amex", is a diversified global financial services company, headquartered in New York City. The company is best known for its credit card, charge card and traveler's cheque businesses. and Avon, on implementing effective diversity practices. He says that understanding the complexity of individuals will go a long way in thwarting stereotypes and helping managers, businesses, and even politicians communicate their messages more effectively.
Williams' latest book, Your Identity Zones: Who Am I? Who Are You? How Do We Get Along? (Capital Books Inc.; $15.95), uses what he calls identity zones to determine the drivers of a decision on any particular issue. Why do people do what they do on an individual level? "[Measuring identity zones is] an opportunity to look for clusters of affinity," he further explains. "Data [shows] us that there are communities within the larger African American community. And so it will enable us to look more closely at what those communities are."
Williams has determined five measurable zones: Temperature measures a person's level of intensity in degrees of hot, warm, and cold. Circle of inclusion, which examines a person's affiliation, is determined as closed, selective, or open. Commitment, the level of motivation, is described as activist, engaged, or passive. Strategy is the degree to which a person can make a change--transform, reform, or conform. Power measures your perceived ability to control day-to-day issues, which is gauged as high, medium, or low.
"They are totally opposite identity zone charts," Williams submits. "So I know if I put those two people in a room, or if they're your employees or your customers, you'd have to use totally different strategies to interact with them."
"The bottom line is that when it comes to values," says Williams, "there is a great deal of diversity within the African American community, lit] shows us that blanket assumptions just won't work [in] the African American community. There are significant communities of thought, perspective, and attitude that will make it more complicated to market, to persuade, or view as one whole demographic group."
To show how differently people in the black community can chart, Williams compares the zones of former Secretary of State Colin Powell Noun 1. Colin Powell - United States general who was the first African American to serve as chief of staff; later served as Secretary of State under President George W. Bush (born 1937)
Colin luther Powell, Powell and Nation of Islam Nation of Islam: see Black Muslims.
Nation of Islam
or Black Muslims
African American religious movement that mingles elements of Islam and black nationalism. It was founded in 1931 by Wallace D. leader Louis Farrakhan Louis Farrakhan (born Louis Eugene Walcott, May 11, 1933), is the acting head of the Nation of Islam (NOI) as the National Reprensentative of Elijah Muhammad. He is well-known as an advocate for African American interests and a critic of American society. on the issue of race:
Farrakhan is hot. Powell is warm.
Farrakhan is an activist. "Powell is not an activist," says Williams. "He is more engaged."
"Farrakhan would probably believe he has moderate to high power. Powell has high power."
Circle of Inclusion:
Farrakhan is closed. Powell is open.
Farrakhan is a transformer. Powell is a reformer. "[Powell] is not transformative in his thinking. Whatever he does, he wants to do it in the system. He's not a conformer, because he has supported affirmative action affirmative action, in the United States, programs to overcome the effects of past societal discrimination by allocating jobs and resources to members of specific groups, such as minorities and women. ."