Zomax Begins European Implementation of EXE Technologies' Software.

Business Editors/High Tech Writers

DALLAS--(BUSINESS WIRE)--Mar. 1, 2001

Cost Savings and Better Customer Service Drive

Move to New EXceed(TM) Fulfillment Solution

EXE Technologies, Inc. (NASDAQ: EXEE), announced today that Zomax, a leading global outsource service provider, has begun implementation of EXE's EXceed(TM) fulfillment, warehousing and distribution software across its European operations. EXceed will allow Zomax to reduce costs and increase customer service across traditional and eCommerce distribution channels by reducing the time to ship and offering one-to-one fulfillment services - customizing product fulfillment for individual customers.

Ray Hood, president and CEO of EXE Technologies, said, "We are excited about Zomax's decision to implement EXceed in Europe and to integrate the product with their customer relationship management (CRM) system. Zomax is visionary in its strategy to use a CRM application to direct customized fulfillment operations."

Zomax specializes in the outsourced provision of process management services. With 300 agents based at two call centers in Dublin, and a fulfillment center in Germany, Zomax provides a total outsourced solution servicing the subscription software market in Europe. This market is rapidly expanding as established and new end-users seek direct delivery of latest-version software applications, upgrades and technical support. The company's services include "front-end" eCommerce support; contact center and customer support solutions; DVD authoring services; CD and DVD mastering; CD and DVD replication; supply chain and inventory management; graphic design; print management; assembly; packaging; warehousing; distribution and fulfillment; and RMA processing.

Zomax IT Manager and European project leader Frank Meldon says that "fulfillment accuracy and speed" will always be core to their business. The company approved the installation of the n-Tier EXceed system from EXE as the backbone of a scaleable, flexible and more efficient fulfillment solution. "We're rolling out the EXceed system as part of an overall eBusiness solution which will replace our entire current technology stack, gearing us for the levels of efficiency that our future strategies require," said Meldon. "Input from the CRM front-end package will be made to EXceed, driving order processing, billing and the physical movement of goods - in other words handling the full end-to-end of order-taking and support for our clients' software products and services."

Along with high volumes, Zomax supports high diversity across a wide range of fulfillment programs requiring different process controls and dissimilar packaging encompassing different labeling, dispatch notes, and different logos. Currently their shipping process requires between 8 and 10 steps. With the EXceed system, Zomax believes this will be reduced to three or four steps, ship from line-end will be possible and the time taken to ship reduced from three minutes to about 20 seconds. This will provide cost savings, increase throughput speed and create labor efficiencies which were previously unattainable. "Our current processes are inefficient because we were tied to an inflexible system. The EXceed product is flexible enough to allow us to dictate what the processes should be - and not vice-versa. EXceed will allow us to facilitate our redesigned processes and that is something we're all looking forward to," says Meldon.

About EXE Technologies, Inc.

EXE Technologies, Inc. is a leading provider of fulfillment, warehousing and distribution software for e-commerce and traditional distribution channels. EXE's software allows companies to use the Internet and traditional communication methods to efficiently manage and control the flow of inventory throughout the supply chain. Companies use EXE's software to reduce distribution costs and increase customer loyalty and satisfaction. EXE provides global service and support for its software from established facilities in North America, Europe, the Middle East, Asia and Australia. For more information about EXE Technologies, Inc., call [phone] or visit www.exe.com.

EXE Technologies, EXE and EXceed are trademarks, registered trademarks or service marks of EXE Technologies, Inc. in the United States and/or other countries. All other trademarks or service marks contained herein are the properties of their respective owners.

Statements contained in this press release that are not historical facts may be forward-looking statements, as the term is defined in the Private Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by terminology such as "anticipate", "estimate", "expect", "project", "intend", "plan", "believe" and other words and terms of similar meaning in connection with any discussion of future operating or financial performance. Many factors, including the risks outlined from time to time in the documents filed by EXE with the Securities and Exchange Commission, will be important in determining future results. The forward-looking statements contained in this press release include, among other things, statements relating to the capabilities of our software. Any and all of our forward-looking statements can be affected by inaccurate assumptions we might make or by known or unknown risks and uncertainties, including, among other things, the length and complexity of the implementation cycle for our EXceed software, which may result in delays and/or customer dissatisfaction. Our actual future results may vary materially.