Zero Defect Hiring: a Quick Guide to the Most Important Decisions Managers Have to Make.

By Walter Anthony Dinteman Pfeiffer (A Wiley Imprint) www.pfeiffer.com ISBN: 0-7879-6496-4 $21.95; 128 pages (softcover)

Selecting the right person for the right job is critical to the success of any organization. All too often, however, those who are charged with the task of hiring have little or no experience in the recruiting and hiring process.

Zero Defect Hiring gives you the nuts and bolts on all the essential aspects of the hiring process--regardless of what type of business you manage or the size of your organization.

This book is filled with a wide range of examples that can be easily applied to any setting, including the not-for-profit and public sectors. These real-life examples represent a wealth of collective wisdom from human resource managers who have learned what works best in the hiring of great employees.