Zenprise Extends Microsoft System Center Operations Manager 2007 with Automated Troubleshooting.Zenprise's Deep Integration with Operations Manager See datacenter manager. 2007 Reduces Alert Volume up to 95% and Decreases Troubleshooting Time up to 80%
FREMONT, Calif. -- Zenprise, Inc. today announced general availability of the Zenprise Connector for Operations Manager 2007, a solution that extends Microsoft System Center Operations Manager System Center Operations Manager (SCOM), formerly Microsoft Operations Manager (MOM), is a performance and event monitoring product from Microsoft targeting Windows systems. 2007 with advanced diagnostic and troubleshooting capabilities. The deeply integrated solution reduces alert volume and significantly decreases the troubleshooting time associated with application problems.
"Microsoft is committed to working with industry partners who enable our customers to better automate the management of their Blackberry and Exchange environments," said Larry Orecklin, General Manager of System Center at Microsoft Corp, "Zenprise's integration enables our mutual customers to extend System Center Operations Manager 2007 to be even more proactive in solving their end-to-end service management problems."
Zenprise enables system and email administrators to quickly and proactively resolve the most complex issues across their enterprise Exchange and BlackBerry environments. Using patent pending algorithms, Zenprise identifies email issues, pinpoints the root cause, and delivers step-by-step instructions to fix the problem.
The Zenprise Connector for Operations Manager 2007 is available as part of Zenprise 3.0 The integration extends Exchange, Active Directory, Domain Naming System See DNS. , Internet Information Server See IIS.
(World-Wide Web) Internet Information Server - (IIS) Microsoft's web server and FTP server for Windows NT.
IIS is intended to meet the needs of a range of users: from workgroups and departments on a corporate intranet to ISPs hosting websites that receive , Windows Server See Windows Server 2008, Windows Server 2003, Windows Home Server, Windows 2000 and Windows NT. Operations Manager management packs with over 5,000 advanced diagnostic tests used to automatically troubleshoot problems. Additionally, context sensitive step-by-step resolution instructions are embedded directly in the Operations Manager console, enabling quicker resolution to email problems.
The Zenprise Connector for Operations Manager 2007 also gives IT professionals the ability to do more with the same resources. By automating the troubleshooting process, Zenprise quickly isolates the true cause of problems across their environment. This frees IT professionals from manual and time consuming troubleshooting tasks. Beta users have experienced up to 80% decreases in troubleshooting time with the integrated solution. "The Zenprise Connector for Operations Manager 2007 gave us much better insight into our Exchange & BlackBerry infrastructure and helped us significantly reduce our troubleshooting time," said Tom Cody, Director of IT Infrastructure at Giant Industries. "The end result is fewer alerts and a reduction in email-related downtime."
Features of the integrated Operations Manager and Zenprise solution include:
* Context-sensitive step-by-step instructions to resolve problems embedded directly in the Operations Manager console
* Extension of the Exchange, Active Directory, DNS (Domain Name System) A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP/IP protocol. For example, when a Web site address is given to the DNS either by typing a URL in a browser or behind the , IIS (Internet Information Services) Microsoft's Web server. IIS runs under the server versions of Windows, adding HTTP server capability to the Windows operating system. , Windows Server Operations Manager management packs with over 5,000 advanced diagnostic tests
* Enabling Operations Manager 2007 to troubleshoot problems in the BlackBerry & Exchange environments
* Statistical-based event correlation Event Correlation is the processes involved with reducing a large number of incident alerts to a much smaller, more manageable number within automated monitoring and incident/problem management in a Support Management System. groups related alerts across email infrastructure
"This integration builds on our strong relationship with Microsoft," said Jayaram Bhat, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Zenprise. "Zenprise has attained Microsoft Gold Certified Partner status, is a member of the Microsoft Management Alliance, and is part of the Technology Adoption Program for Microsoft Exchange Server Microsoft Exchange Server is a messaging and collaborative software product developed by Microsoft. It is part of the Microsoft Servers line of server products and is widely used by enterprises using Microsoft infrastructure solutions. 2007 and Operations Manager 2007. We're committed to enhancing our products to help Microsoft's customers get the highest possible return from their investment in their Exchange and the Operations Manager environment."
Zenprise OpsMgr Connector is available today at no additional cost for Zenprise 3.0 customers. For additional information on the solution, please refer to www.zenprise.com/opsmgr.
Zenprise provides service-management software that delivers real-time, automated diagnosis and resolution of problems across the Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. environment. Founded in 2003, Zenprise is headquartered in Fremont, California and is privately held with funding from investors Bay Partners, Mayfield, and Shasta Ventures. Zenprise's executive and product teams bring enterprise software experience from companies such as Mercury, EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. , Zambeel, Bay Networks, and Loudcloud. For more information, go to www.zenprise.com.
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