Ydilo Partners With Holly Connects to Address New Carrier, Banking and Large Corporation Customer Base in Europe.Voice XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. Industry Leader Provides Voice Platform for Largest Pan-European Hosted Service Provider MADRID, Spain & SYDNEY, Australia -- Ydilo, a leading European hosted service provider of advanced customer self service, has deployed the Holly Voice Platform as part of its strategy to expand its hosted and managed Speech Self Service and IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. solutions to new customers in the carrier, financial and large corporation markets. Holly-Connects' multi-tenancy and telco-grade platform has successfully passed Ydilo's extensive certification process. Ydilo has engaged in a collaboration agreement to address new business opportunities conjointly con·joint adj. 1. Joined together; combined: "social order and prosperity, the conjoint aims of government" John K. Fairbank. 2. with Holly-Connects. "Holly's innovative features, particularly the advanced multi-tenancy features, allow us to provide an enhanced, Voice over IP and Voice XML service to our customers and, at the same time, improve our operational efficiencies to drive value directly to our bottom line," said Natalia Talayero, Sales and Marketing Director, Ydilo. Ydilo's customers will realize significant business benefits through Holly's next generation features, including: * Innovative features for natural language speech interaction, video and multi-modal services * Native VoIP capability enabling a distributed self service architecture * Unique multi-tenancy functions for simplified operations and enhanced call management * Highly scalable architecture including live platform provisioning * Carrier-grade reliability for mission critical applications Holly's multi-tenancy features maximize the benefits of shared infrastructure providing tools to allow each tenant to gain access to guaranteed resources for calls with the ability to dynamically configure See configuration. (software) configure - A program by Richard Stallman to discover properties of the current platform and to set up make to compile and install gcc. Cygnus configure was a similar system developed by K. and report for applications. Holly's model enables unique delegation of resources, authority and secure access to support a broad range of commercial models for multi-tenanted IVR. "We are very proud to be working with Ydilo to be providing enterprises and carriers with innovative and high performance options for voice self service. This is a significant partnership for Holly in Europe as we expand our global customer footprint The amount of geographic space covered by an object. A computer footprint is the desk or floor surface it occupies. A satellite's footprint is the earth area covered by its downlink. See form factor. 1. . Our aim is to continue to offer advanced, innovative features that provide Ydilo with opportunities to bring more value to enterprise and carrier customers across Europe," said Ryan Millar, Vice President Sales UK & EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. , Holly-Connects. About Ydilo Ydilo is the European leader in advanced voice recognition services and multimedia solutions for conventional, mobile and fixed line telephone systems. Ydilo supplies telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. operators, banks and large corporations with universal multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple solutions to manage client relations. Ydilo, whose customers include Vodafone, Orange, Telefonica and INGDirect among others, is a high value services provider since 1999, offering an excellent know-how with proven experience in voice and multimedia automation. www.ydilo.com About Holly Connects Holly Connects is a leader in innovative standards-based, voice self-service solutions for hosted service providers, carriers and enterprises. Named Next Generation IVR platform leader by Frost & Sullivan in Australia, the Holly Voice Platform is the only independent platform running large, complex customer deployments world-wide. Holly has deployed thousands of ports and hundreds of applications across five continents into major customer sites including American Express American Express (NYSE: AXP), sometimes known as "AmEx" or "Amex", is a diversified global financial services company, headquartered in New York City. The company is best known for its credit card, charge card and traveler's cheque businesses. , Telstra and Vodafone. Our customers and partners leverage our innovative technology solutions to enhance customer care and caller Caller may refer to one of the following:
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