Wishbone Systems Selected by KEC to Optimize Field Service Management Process.Business Editors and Energy Writers ENGLEWOOD CLIFFS, N.J.--(BUSINESS WIRE)--March 18, 2003 Wishbone wishbone see furcula. Systems, a leading field service management and optimization software Free and Open Source software
Kootenai Electric Cooperative (KEC KEC Kootenai Electric Cooperative KEC Kongu Engineering College (Tamilnadu, India) KEC Kentucky Exposition Center (Louisville, Kentucky) KEC Krupajal Engineering College (India) ) is a private, nonprofit A corporation or an association that conducts business for the benefit of the general public without shareholders and without a profit motive. Nonprofits are also called not-for-profit corporations. Nonprofit corporations are created according to state law. electric utility owned by the members of the community it serves. Kootenai Electric serves approximately 18,000 members over 1,216 miles of electric line in North Idaho and Eastern Washington
The reduction or elimination of government power in a particular industry, usually enacted to create more competition within the industry. Notes: Traditional areas that have been deregulated are the telephone and airline industries. , the opportunity to compete with such commercial entities is availing itself to such cooperatives in newly developing markets. KEC selected Wishbone's ServiceSuite to optimize the schedules of its line crews while providing better order status information to its customers. This includes intelligent routing of work by location, minimizing travel time and cost, as well as consolidating field operations into a common system. KEC's goal is to provide more effective, economical service to its members and customers. "Wishbone ServiceSuite is a natural fit for energy co-ops like KEC that serve rural area's where travel and time are critical factors effecting service" said Sean Gallagher, Wishbone Systems Vice President, Business Development. "Wishbone ServiceSuite will allow intelligent routing of service technicians to be taken into account in the scheduling process and allow a more efficient dispatch of their field service technicians" he added. "Our main goal going into this project was to improve customer service (by tracking the service order from customer services to engineering to operations and sometimes back again) and to give the customer a date that they would have power at their home or business," commented Greg Hart, Line Superintendent for KEC. "We are five months into the project and well on our way of achieving our goals, in large part due to the Wishbone people and their software". About Wishbone Systems, Inc Wishbone Systems, Inc. is a leading provider of service process Field Service Management software providing real-time optimization to Service Supply Chains, for service personnel and parts inventory Noun 1. parts inventory - an inventory of replacement parts inventory, stock list - a detailed list of all the items in stock management, delivering savings through efficient management of human capital and material resources. Our software products optimize operational productivity, while leveraging existing business system infrastructures. Wishbone Systems has implemented high-volume, scalable, and flexible solutions in over 175 global 1000 organizations. Wishbone Systems was founded in 1993 and has its headquarters in Englewood Cliffs, New Jersey Englewood Cliffs is a borough in Bergen County, New Jersey, United States. As of the United States 2000 Census, the borough population was 5,322. The borough houses the world headquarters of CNBC and the American headquarters of Unilever. , U.S.A. Visit www.wishbonesystems.com |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion