Wireless Client From Talisnia.Talisma Corp. rolled out its latest eCRM solution, Talisma Wireless Client. The Wireless Client was developed to give mobile users of any device equipped with a Wireless Access Protocol (WAP (1) (Wireless Access Point) See access point. (2) (Wireless Application Protocol) A standard for providing cellular phones, pagers and other handheld devices with secure access to e-mail and text-based Web pages. ) browser browser Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used (such as cellular phones and personal digital assistants) remote access to Talisma Enterprise's suite of sales, service and marketing tools. Talisma Wireless Client's advanced technology is designed to optimize optimize - optimisation the small screens and low bandwidth bandwidth Measurement of the capacity of a communications signal. For digital signals, the bandwidth is the data speed or rate, measured in bits per second (bps). For analog signals, it is the difference between the highest and lowest frequency components, measured in hertz of mobile devices, With a minimum of keystrokes, the user can employ many "desktop" features, such as routing of urgent customer interactions based on a rulesbased routing engine; wireless access to customer data stored on the corporate server; ability to send personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. responses to customers; automatic notification of the correct salesperson or mobile customer service agent when the nature or details of an interaction change; one-touch dialing to customers from the user's information screen; and access to scripted responses for customer requests from a knowledge bas e. |
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