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Wipro-Spectramind to Offer Integrated Suite of BPO Services; Wipro Concludes Spectramind Acquisition Transaction.


Business Editors

BANGALORE, India & SANTA CLARA Santa Clara, city, Cuba
Santa Clara (sän`tä klä`rä), city (1994 est. pop. 217,000), capital of Villa Clara prov., central Cuba.
, Calif.--(BUSINESS WIRE)--Aug. 1, 2002

Wipro Limited (NYSE NYSE

See: New York Stock Exchange
: WIT), a leading global provider of IT services to international companies, has announced that it had concluded the transaction for acquisition of 66% stake in Spectramind e-Services Private Limited on July 31, 2002.

Post this acquisition, Wipro's aggregate interest in Spectramind is around 90% of all outstanding equity shares, including convertible preference shares.

With this strategic acquisition, Wipro Technologies Wipro Tech (NYSE: WIT) is an information technology service company established in India in 1980. It is the global IT services arm of Wipro Limited (in operation since 1945, incorporated 1946). , the global IT services division of Wipro Limited, along with Spectramind will offer integrated solutions for all BPO BPO Business Process Outsourcing
BPO Benevolent & Protective Order (of Elks of the USA)
BPO Benzoyl Peroxide
BPO Business Process Optimization
BPO Broker Price Opinions
BPO Buffalo Philharmonic Orchestra
 needs of clients worldwide. Wipro's strengths as a leader in IT Services quality, in terms of SEI-CMM, SEI-PCMM, SEI-CMMi and Six Sigma Not to be confused with Sigma 6.
Six Sigma is a set of practices originally developed by Motorola to systematically improve processes by eliminating defects.[1] A defect is defined as nonconformity of a product or service to its specifications.
 based processes, will be complemented by Spectramind's leadership as India's largest third party IT enabled services company and the first Indian company to achieve COPC COPC Community Outreach Partnership Center
COPC Community-Oriented Primary Care
COPC Chemical of Potential Concern
COPC Contaminant of Potential Concern
COPC Customer Operation Performance Center
COPC Constituent of Potential Concern (EPA) 
 certification using Six Sigma platform.

Spectramind, with its 2,700 strong team, addresses the BPO needs of its 7 global customers covering over 28 processes. Wipro Technologies was already providing technology intensive secondary and tertiary customer support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services . With the acquisition of Spectramind, Wipro has strengthened its BPO offerings with the inclusion of Backroom back·room  
n. or back room
1. A room located at the rear.

2. The meeting place used by an inconspicuous controlling group.

adj.
1.
 Processing Services and Customer Contact Services to its portfolio of services.

Wipro will deliver value to its BPO clients in three stages:
- Improved cost efficiencies by moving operations offshore

- Improved process efficiencies and continuous process improvements by using Six-Sigma tools.

- Process optimization by re-engineering comprising redesigning the process and by changing the IT solution that supports the process.


"The addition of the new services will enhance the value of our customer relationships as they can rely on our experience and processes for these services as well," said Vivek Paul, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Wipro Technologies. "Our initiatives such as Six Sigma and CMMi have helped raise the quality expectations of our clients, and we are happy that now they will derive the same quality standards for BPO as well using Six Sigma, Kaizen This article is about a continual improvement philosophy. For Kaizen ($K), a fantasy currency invented by Kaizen Games, see Priston Tale.

“Red tag” redirects here. For designation of damaged structures, see Red-tagged structure.
 and COPC" he added.

BPO is a key strategic initiative for Wipro and is expected to be a key growth driver. The Industry data and analyst reports indicate that India is likely to grow as a destination of choice for IT Enabled Services. The revenue from ITES ITES Information Technology Enabled Services
ITES Information Technology Enterprise Solutions
ITES Institut Technologique Européen de Sécurité
ITES International Test & Engineering Services Company (Japan)
ITES It Enabled Services
 out of India grew at 69% over the previous year to $ 1495 million in 2001-02. Within ITES, the fastest growing segment was customer interaction or call centers, which grew at 123%. This segment is expected to grow to $ 21 billion by 2007-08.

About Wipro Limited

Wipro Limited is the first PCMM PCMM People Capability Maturity Model
PCMM Packet Cable Multi-Media
 Level 5 and SEI CMM Level certified IT Services Company globally. Wipro provides comprehensive IT solutions and services, including systems integration, Information Systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally.

In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. Wipro also has profitable presence in niche market segments of consumer products and lighting. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations.

Wipro's ADSs are listed on the New York Stock Exchange New York Stock Exchange (NYSE)

World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City.
, and its equity shares are listed in India on the Stock exchange - Mumbai, and the National Stock Exchange, among others.

For more information, please visit our websites at www.wiprocorporate.com and www.wipro.com

Forward-looking and cautionary statements

Certain statements in this release concerning our future growth prospects are forward-looking statements which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration immigration, entrance of a person (an alien) into a new country for the purpose of establishing permanent residence. Motives for immigration, like those for migration generally, are often economic, although religious or political factors may be very important. , our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Wipro has made strategic investments, withdrawal of fiscal governmental incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. Wipro may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. Wipro does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the company.
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Comment:Wipro-Spectramind to Offer Integrated Suite of BPO Services; Wipro Concludes Spectramind Acquisition Transaction.
Publication:Business Wire
Geographic Code:9INDI
Date:Aug 1, 2002
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