Winternals Administrator's Pak 4.0 Enhances Windows System Repair and Recovery Functionality; Product Suite Includes Upgraded ERD Commander 2003.

Business Editors/High-Tech Writers

AUSTIN, Texas--(BUSINESS WIRE)--June 16, 2003

Winternals, a leading provider of Microsoft systems infrastructure availability and performance solutions, today announced the release of Administrator's Pak 4.0, a suite of six system repair, data recovery, and troubleshooting products for Windows NT/2000/XP/Server 2003. Included in this bundle is ERD Commander 2003, the flagship product of the Administrator's Pak. The Administrator's Pak allows full read and write access to dead systems in a familiar Windows-like environment, providing an array of tools to rapidly diagnose and repair system failures.

"Due to its ability to repair the precise cause of a system crash, the Administrator's Pak has always been immensely popular among systems administrators and network administrators," said Edwin Brasch, president and CEO of Winternals. "We're pleased to offer this new release, developed based on extensive feedback from our worldwide customer base."

The Administrator's Pak helps administrators avoid reinstallation of the operating system and applications on unbootable Windows computers, thereby minimizing downtime. Reinstallation is the standard procedure to recover unbootable machines, even though the procedure can last anywhere from hours to potentially days, depending on the scope of the reinstall. While re-imaging can eventually return a dead computer to a bootable configuration, it is a cumbersome process that results in extended downtime for end-users, and does not allow IT staff to diagnose the problem and prevent future occurrences.

The Administrator's Pak is an alternate solution to reinstallation or re-imaging. This product suite offers a host of repair and diagnostic tools on one CD that any IT professional familiar with the Windows operating systems will be comfortable using. Recovery time is reduced to minutes since the Administrator's Pak provides immediate access to the specific drivers, settings, and files that prevent a Windows server or workstation from booting.

About Administrator's Pak

The Administrator's Pak consists of six individual tools: ERD Commander 2003, Disk Commander (which now operates within the ERD Commander 2003 environment), NTFSDOS Professional, Remote Recover, Monitoring Tools, and -- new for version 4.0 -- TCPView Professional.

Each of these utilities has unique capabilities that combine to address a broad array of repair, recovery, and diagnostic challenges encountered by system administrators. For example, these tools can edit the registry settings that prevent booting, copy files from a dead system to removable media, repair partition table and boot sector errors, remotely access systems for repair, replace lost or forgotten passwords, monitor file and registry activity network-wide, detect the presence of Trojans and other malicious code, and defeat viruses that spread in Windows environments.

In addition to the comprehensive system repair and recovery features included in previous versions of this product suite, new additions to the Administrator's Pak include:

-- Offline File Recovery and Disk Repair - recover deleted files

and directories or repair hard disk corruption in a safe,

CD-booted environment

-- Offline XP Rollback - access the System Restore feature to

roll back Windows XP machines to a previous, working state -

even when the system is unbootable

-- System Compare - to help guide the repair process, find

differences in system files and registry settings between an

unbootable system and one that works or the original install

media

-- Disk Partitioning and Formatting - partition disks and create

or format volumes, on non-booting machines

-- File Sharing - access unbootable machines' files remotely via

the network

-- Enhanced Regedit - reset faulty registry permissions, import

and export registry files

-- Customizable Media- create password-protected boot CDs with

features to match IT staff experience and security credentials

-- TCPView Professional - monitor TCP/IP activity on

Windows-based systems to determine the applications and

addresses responsible for specific activity

-- Windows Server 2003 Compatibility - for all products in the

Administrator's Pak

The Administrator's Pak requires no prior set up or installation to repair damaged systems, since its components act as a temporary, self contained operating system booted from CD. Volumes and registry settings on damaged Windows installations are accessed through a familiar, Windows XP-like GUI, allowing administrators to diagnose and repair problems with a range of specially-designed tools.

The Administrator's Pak has traditionally been a popular and acclaimed product for Winternals. Previous versions won Best Overall Product at Microsoft Tech-Ed 2001 and Best Administrative Tool in .Net Magazine's 2003 Reader's Choice Awards.

Pricing and Availability

Administrator's Pak 4.0 is now available, and is licensed on a per-node basis. More information can be found at www.winternals.com or by calling 800/408-8415 or 512/330-9130.

About Winternals

Founded in 1996, Winternals is a leading provider of systems infrastructure availability and performance solutions for Microsoft-based enterprises worldwide. Winternals solutions empower IT professionals to rapidly resolve the daily emergencies that arise when administering Windows systems and maintain high availability of mission critical systems. Winternals counts among its customers forty-eight of the Fortune 50 and ninety-five of the Fortune 100. Since its inception, Winternals has been a management owned, profitable, and growing software firm. Headquartered in Austin, Texas, Winternals has distributors and resellers in thirty-five nations worldwide, each of which markets, sells, and supports Winternals products.