Winner of Malcolm Baldrige National Quality Award, Hosts Best Practice Site Visit.Business Editors DANA POINT, Calif.--(BUSINESS WIRE)--April 12, 2000 The Ritz Ritz elegant and luxurious hotel opened in Paris in 1898 by César Ritz; hence, ‘ritzy, putting on the ritz.’ [Fr. Hist.: Wentworth, 429] See : Luxury Carlton, Laguna Niguel, winner of the Malcolm Baldrige
The Ritz Carlton, Laguna Niguel is the Ritz-Carlton Hotel Company's first resort and a Malcolm Baldrige National Quality Award The Malcolm Baldrige National Quality Award is given by the United States National Institute of Standards and Technology. Through the actions of the National Productivity Advisory Committee chaired by Jack Grayson, it was established by the Malcolm Baldrige National Quality winner. Hosted by Julia Schneiderman, Director of Quality and a member of the Guidance Team for the Ritz Carlton, Laguna Niguel, this site visit will focus on how The Ritz Carlton designs and manages processes with the customer in mind and will show CCIT and CCQS members why the Ritz Carlton has won such awards as: "Most Romantic Resort in the World" Gourmet Magazine, "Best Hotel of the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. " The Zagat Award, and "Top Hotel in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. " Travel & Leisure. Sponsor CCIT is a unique benchmarking membership cooperative which provides powerful, targeted, and cost-effective best practice site visits and case studies to professionals interested in continuous improvement and quality issues. CCIT is the only benchmarking organization available which works with the California Quality and Malcolm Baldrige National Quality Award programs to provide best practice site visits of award-winning organizations. "If you're investing the time and effort to benchmark, why not Benchmark the Best?," queries Mickey Wiebe, Executive Vice President of CCIT. "Our site visits and resulting case studies are about Best Practices of award-winning companies with proven results from the strategies, systems, and processes they have in place. The invaluable quality-oriented information gained from these site visits and case studies can serve as a powerful catalyst for change and improvement goals within any organization." CCQS is a co-sponsor of the Best Practice site visit as well. CCQS is a non-profit foundation which administers the California Quality Awards program. CCQS members include private sector companies, government agencies and non-profit organizations A non-profit organization (abbreviated "NPO", also "non-profit" or "not-for-profit") is a legally constituted organization whose primary objective is to support or to actively engage in activities of public or private interest without any commercial or monetary profit purposes. . Details on upcoming events, membership, and case studies may be obtained by contacting Jeri Lynn Rossman at the Center for Continuous Improvement Technologies in Irvine, by e-mail jeri@ctcoop.com or by phone at 949/476-1144, ext. 315. |
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