Winfire's Electronic Provisioning Wizard Speeds DSL Activation to Customers; Proprietary Technology Automates Process from Sign-up to Sign-on.Business Editors and High Tech Writers NEWPORT BEACH Newport Beach, residential and resort city (1990 pop. 66,643), Orange co., S Calif., on Newport Bay and the Pacific Ocean; inc. 1906. It is a popular seaside resort and yachting center. Manufactures include electrical and medical equipment, computers, boats, and adhesives. , Calif.--(BUSINESS WIRE)--July 31, 2000 Winfire Inc., provider of FreeDSL, has completed development of Provisioning Wizard, a fully automated electronic provisioning process of DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary line activation and service initiation. Winfire's proprietary technology speeds customers through Web-based registration, line order qualification, line ordering and service activation via a complete "no touch" process. Compared with the manual and partially automated processes other DSL providers use, Winfire's ability to electronically link with local phone companies' systems significantly speeds up and simplifies the activation of DSL lines, while reducing the cost of provisioning DSL customers. "Continuing Winfire's heritage as a technology innovator, we've developed a proprietary solution that helps overcome the time constraint In law, time constraints are placed on certain actions and filings in the interest of speedy justice, and additionally to prevent the evasion of the ends of justice by waiting until a matter is moot. in delivering DSL," said Chad Steelberg, chairman and co-CEO of Winfire. "The Provisioning Wizard accelerates our ability to get more users online faster, and speeds our deployment of DSL service on a nationwide basis." Since its Internet service rolled out in April 2000, Winfire has been placing orders using the proprietary automatic Provisioning See automated provisioning. Wizard with BellSouth and SBC (1) (SBC Communications Inc., San Antonio, TX, www.sbc.com) A large, national telecommunications company that grew from a multitude of local and regional companies, including Southwestern Bell, Pacific Bell and Nevada Bell, into a single, unified brand by 2002. . Winfire's service through Southwestern Bell
Southwestern Bell Telephone, L.P. is now fully automated as well. The Provisioning Process Winfire's Provisioning Wizard simplifies the DSL service initiation process, shortens the time to service activation, and makes it easy for customers to get high-speed Internet See broadband. access directly. Rather than customers wondering about the status of their service turn-on or awaiting a phone call to find where they are in the process, the Provisioning Wizard keeps customers informed at every step along the way, through automated email messaging and status updates. Here's a summary of how it works: First, customers sign up for DSL service at the FreeDSL.com Web site, which only takes a few minutes. Shortly after sign-up, Winfire's Provisioning Wizard pre-qualifies the customer line to verify service availability. If qualified, the customer is sent an email request to return to the Winfire Web site, select a level of service and order a DSL modem ADSL modem or DSL modem is a device used to connect a single computer or router to a DSL phone line, in order to use an ADSL service. The acronym NTBBA (network termination broad band adapter, network termination broad band access) is also common in various countries. . Once this step is completed and the local phone company turns on the line, the customer can typically self-install the modem and enjoy high-speed access within hours of receiving the equipment. Winfire's Automation Advantage By removing dozens of steps required when using a manual process, Winfire is able to simultaneously reduce provisioning costs and shorten the time it takes to get each customer online. With the proprietary Provisioning Wizard, Winfire incurs virtually no administration costs because no human interaction is required during the activation process. This affords the company unlimited scalability to new markets. Also, since the Provisioning Wizard is able to electronically connect with all the major providers, it eliminates the need to add internal staff as Winfire rolls out service nationwide. About Winfire, Inc. Winfire, Inc., formerly Broadband Digital Group, is the first provider of free broadband Internet access Broadband Internet access, often shortened to just "broadband", is high speed Internet access—typically contrasted with dial-up access over modem. Dial-up modems are generally only capable of a maximum bitrate of 56 kbit/s (kilobits per second) and require the full use of a for the high-demand consumer market. The company's FreeDSL service provides consumers with high-speed Internet access utilizing DSL technology. With a mission to create the premier broadband interactive network, Winfire is playing a key role in fostering the delivery of rich-media content, including video on-demand, streaming audio A one-way audio transmission over a data network. It is widely used on the Web as well as company networks to play audio clips and Internet radio. Computers in home networks stream audio (mostly music) to digital media hubs connected to home theaters. , online gaming, software on-demand and IP telephony to Web users. Winfire is headquartered in Newport Beach, Calif. Corporate information can be found at www.winfire.com or by calling 949/442-1050; information about DSL service can be found at www.freedsl.com. FreeDSL is a service mark of Winfire, Inc. |
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