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Windows 98 lives.


Q: My computer runs on Windows 98 OS. I know Microsoft has an online help service, but are there CDs or DVDs that can teach me how to troubleshoot Windows 98?

--V. Randolph, Sr. Baltimore, MD

A: Good question. Microsoft provides online tech help through its Website (www.microsoft.com) as well as through Newsgroups This is a list of newsgroups that are significant for their popularity or their position in Usenet history.

As of October 2002, there are about 100,000 Usenet newsgroups, of which approximately a fifth are active.
. Both are useful for troubleshooting problems with the operating system operating system (OS)

Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs.
.

While there are numerous products on the market that purport to provide "training" for particular software and operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. , I am a bit leery of them. Prices for CDs range from $29 for e basic Windows course to $89 (plus shipping and handling) for solutions geared toward business professionals. I say keep your cash and stick with online sources such as Microsoft Knowledge Base or ITtoolbox (http://windows.ittoolbox.com/default2.asp), which provides a wealth of Windows resources See Windows memory limitation.  such as discussion groups, searchable Q&As, news items, documents, and knowledge bases for Linux and Oracle.

Also, consider books such as Windows 98 Simplified(John Wiley & Sons; $27.99) and Master Windows 98 Visually (John Wiley & Sons; $39.99), both by Ruth Maran.

--Sonya A. Donaldson

Mail your technology questions to Cyberwise, BLACK ENTERPRISE, 130 Fifth Ave., New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
, NY 10011, or send an e-mail to donaldsons@blackenterprise.com.
COPYRIGHT 2003 Earl G. Graves Publishing Co., Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
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Article Details
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Title Annotation:software support; Cyberwise
Author:Donaldson, Sonya A.
Publication:Black Enterprise
Article Type:Brief Article
Geographic Code:1USA
Date:Oct 1, 2003
Words:214
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