Who's Winning after Two Years of Nationwide Local Number Portability?; Wireless Users and Verizon Wireless.WALNUT CREEK Walnut Creek, residential city (1990 pop. 60,569), Contra Costa co., W Calif., in the San Francisco Bay area; inc. 1914. It is the trade and shipping center of an extensive agricultural area where walnuts are among the major product. , Calif. -- Unsatisfied consumers who plan to switch wireless carriers in the next three months said Verizon Wireless would be their top carrier of choice, according to a recent survey by the NPD Group, a leading consumer and retail information company. Verizon Wireless, the first carrier to call for easy, barrier-free porting for customers, remains the industry leader in customer retention, based on published "churn," customer retention, statistics. When the Federal Communications Commission Federal Communications Commission (FCC), independent executive agency of the U.S. government established in 1934 to regulate interstate and foreign communications in the public interest. (FCC (1) (Federal Communications Commission, Washington, DC, www.fcc.gov) The U.S. government agency that regulates interstate and international communications including wire, cable, radio, TV and satellite. The FCC was created under the U.S. ) mandate for Local Number Portability "LNP" redirects here. For the airport in Virginia with that IATA code, see Lonesome Pine Airport. For the compound InP, see Indium phosphide. Local number portability, (LNP) for fixed lines, and full mobile number portability went into effect nationwide nearly two years ago, millions of consumers changed wireless carriers taking their phone number with them. They are still switching. "Number portability gives consumers the power to choose the best carrier for their needs," said Rich Garwood, Northern California/Nevada regional president for Verizon Wireless. "Making it easy for our customers to do business with us is just one of the ways we deliver the best wireless experience and lead the industry in customer loyalty." In the last six years, the company has invested nearly $4 billion in its California network and $30 billion nationwide -- $5 billion on average every year since the company was formed -- to increase the coverage and capacity of its national network and to add new services. Click here http://www.verizonwireless.com/b2c/aboutUs/awards.jsp to view selection of 2005 product and service awards. Consumers can learn more about local number portability and products and services from Verizon Wireless online at www.verizonwireless.com, by calling a Verizon Wireless Customer Representative at 1-800-2 JOIN IN, or by visiting a Verizon Wireless Communications Store. Editor's note: LNP (Local Number Portability) The capability of keeping the same local telephone number when switching carriers. See NP and WLNP. went into effect November 2003 for major metropolitan areas and in May 2004 the rest of the nation followed. Porting tips: 1. Switch before disconnecting your current wireless service 2. Have your existing wireless contract or bill with you. 3. Make the request yourself. To protect your privacy, only the account holder can request a port Visit http://www.verizonwireless.com/b2c/lnp/index.jsp for more information. About Verizon Wireless Verizon Wireless owns and operates the nation's most reliable wireless network, serving 51.3 million voice and data customers. With headquarters in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE NYSE See: New York Stock Exchange :VZ) and Vodafone (NYSE:VOD See video-on-demand. VoD - video on demand ) (LSE LSE - Language Sensitive Editor :VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia. |
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