White Horse Selects FINEOS.- FINEOS Claims Selected for Property & Casualty Insurance Claims Management - DUBLIN, Ireland -- FINEOS Corporation, a global provider of innovative componentized software solutions for the insurance, government social insurance, and banking industries, today announced it has signed an agreement with White Horse, an insurance subsidiary of My Travel Group, to implement its FINEOS Claims solution. White Horse has selected the solution to manage claims operations for the processing of claims associated with travel, including delays, damage, lost luggage, medical fees for accidents, and personal injury. FINEOS Claims will be used by White Horse to handle the entire range of claims management activity, including scripted notification, claim verification, process automation, reserves, payments, and recoveries. Claims management for White Horse had been previously handled by outside third-parties, but the organization recently decided to bring the operation in-house. As such, the FINEOS implementation will be held to an aggressive implementation timeframe. After conducting a review of several property & casualty insurance claims management solutions, FINEOS Claims was selected for its flexibility and its ability to grow and adapt with White Horse. Additionally, FINEOS' global capabilities, close proximity to White Horse, and industry expertise was attractive to the organization, which manages insurance for both European and international holidays. "Care for our customers is the key driver of our business," says Steve Tighe, General Manager, White Horse. "Working with FINEOS Claims we have developed a system that enables us to take control of the claim from the outset, helps us manage the customers expectations and avoid any claims leakage." "We are very pleased to be working with such an innovative provider as White Horse," said Michael Kelly This could refer to:
About White Horse White Horse Insurance Ireland Limited is a general insurance company, licensed in the Republic of Ireland to underwrite most non-life classes of insurance throughout the European Union European Union (EU), name given since the ratification (Nov., 1993) of the Treaty of European Union, or Maastricht Treaty, to the European Community . White Horse was established in 1999 and is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of MyTravel Group plc. White Horse is regulated by the Irish Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. Regulatory Authority Noun 1. regulatory authority - a governmental agency that regulates businesses in the public interest regulatory agency administrative body, administrative unit - a unit with administrative responsibilities (IFSRA IFSRA Irish Financial Services Regulatory Authority ) and is a member of the Dublin International Insurance & Management Association (DIMA DIMA Department of Immigration and Multicultural Affairs (Australia) DiMA Digital Media Association DIMA Digital Imaging Marketing Association DIMA drilling individual mobilization augmentee (US DoD) ). For more information, visit www.whitehorseinsurance.com. About FINEOS Founded in 1993, FINEOS is a global provider of innovative componentized software solutions for the insurance, government social insurance and banking industries. The FINEOS Insurance suite is a front-to-back suite of solutions for customer relationship management, new business underwriting, claims management, payments processing, and policy administration. The FINEOS Banking suite is a front-to-back suite of solutions for customer relationship management and applications processing. FINEOS solutions are built on a common componentized enterprise platform designed with an open services oriented architecture (SOA (1) (Start Of Authority) The first record in a DNS zone file. See DNS records. (2) (Service Oriented Architecture) The modularization of business functions for greater flexibility and reusability. ) providing a basis for straight-through processing straight-through processing The direct exchange of cash and securities. Straight-through processing is a major objective for cross-border transactions that are generally much more costly to settle compared to domestic transactions. (STP STP or standard temperature and pressure, standard conditions for measurement of the properties of matter. The standard temperature is the freezing point of pure water, 0°C; or 273.15°K;. ), business process management (BPM), workflow automation See workflow. and decision support. The FINEOS Enterprise Platform also serves as a flexible infrastructure for legacy enrichment or enterprise business transformation initiatives. FINEOS solutions are delivering documented benefits for some of the world's leading insurance carriers, government institutions, bancassurers, retail banks and building societies. The company is headquartered in Dublin, Ireland and has offices in North America, Europe and Australasia. For more information, please visit www.FINEOS.com. About FINEOS Claims FINEOS Claims is a robust solution providing claims management, decision support, and straight-through processing (STP) based on organization-specific business rules and best practices. The solution is suitable for single line of business, multi-line of business, or enterprise level requirements. It provides a single view of customer and plan information, allowing users to access information quickly and easily without having to navigate through multiple back office systems. The solution also manages multiple party interactions (i.e. third party service providers), allows for claim notification via multiple channels, and tightly controls security of claim payments. |
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