What not to measure ... (Golden Business Ideas).Some CFOs believe it's their fiscal duty to keep track of every production, marketing and administrative metric as a way of quantifying their organization's performance. This kind of metric-measuring mania Mania ancient Roman goddess of the dead. [Rom. Myth.: Zimmerman, 159] See : Death not only is counterproductive coun·ter·pro·duc·tive adj. Tending to hinder rather than serve one's purpose: "Violation of the court order would be counterproductive" Philip H. Lee. , it can result in such a plethora of data that it's easy to overlook the really important things to track--those that truly display the organization's productivity. But since you can measure a wide range of metrics--especially today when so much of a company is interconnected with computers--how do you choose which to look at? Use these guidelines: Measure only those areas where * The results of the metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. trigger the need for a management decision. * The decision is not obvious and is of consequence. * The results can have significant repercussions repercussions npl → répercussions fpl repercussions npl → Auswirkungen pl for customers, suppliers and financial performance. |
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