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Whaleback Systems Debuts Innovative Voice over Broadband Managed Service Designed from the Ground-Up for Small and Medium Businesses.


PORTSMOUTH, N.H. -- All-Inclusive, Flat-Priced Service Provides Big-Business VoIP Performance Without the Costs, Risks and Overhead of IP PBX (Internet Protocol Private Branch eXchange) A telephone switch that supports voice over IP (VoIP). IP PBXs convert IP phone calls into traditional circuit-switched TDM connections for the PSTN.  Platforms or Hosted IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN).  Services

Whaleback whale·back  
n.
A steamship with the bow and upper deck rounded so as to shed water.
 Systems(TM) introduced the first managed business phone service expressly designed for the needs of Small and Medium Businesses (SMBs). Whaleback offers the CrystalBlue Voice Service(TM) that provides SMBs with access to rich Voice over IP (VoIP) functionality that businesses can leverage via a simple broadband cable or DSL connection DSL connection n (Comput) → DSL-Anschluss m .

Whaleback provides a monitored, premises-based IP PBX--the SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge.  1500--and executive IP phones. Whaleback's CrystalBlue Voice Service also features an all-inclusive local and long distance call package and is backed by a comprehensive service plan including installation and configuration, remote maintenance and monitoring, and 24x7 U.S.-based technical support.

"SMBs don't want to become phone companies--they want to efficiently manage their telephony costs while gaining access to advanced telephony services that increase the productivity of the workforce," said Mark Galvin, co-founder, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Whaleback Systems. "Whaleback has engineered a unique managed service that allows customers to eliminate hidden charges and fluctuating monthly costs while capitalizing on the rich features of the first business solution built from the ground-up for Voice over Broadband (VoB)."

Whaleback's all-inclusive, flat-priced service package makes the most advanced business telephony technology immediately affordable for small and midsized businesses--without the operational hassles of maintaining equipment. Whaleback has leveraged cutting-edge technologies and the latest industry standards to engineer a simple, yet powerful and feature-rich business phone system that transports voice signals over a broadband connection See broadband and wireless broadband. .

SMBs can avoid investing in IP Centrex services that lock them into a carrier and often provided limited voice features, and they can avoid the large costs and hassles of purchasing and self-managing IP PBX platforms. Whaleback offers the first-and-only premises-based and software-driven enterprise telephony system available.

SMB 1500: The First IP PBX Designed for Broadband

The Whaleback SMB 1500 is the cornerstone of the service. It transports voice signals over broadband connections via native SIP trunks to drive down recurring bandwidth charges. Unlike IP Centrex and alternative PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  solutions, the SMB 1500 is premises-based and software-driven to simplify system management, enhance call quality and optimize network performance. It is deployed at an SMB's location and connected to an SMB's Ethernet network. The SMB 1500 offers linear, pay-as-you-grow scalability so SMBs can support up to 1,500 phone stations.

The SMB 1500 is an IP PBX, and it also features unique Key System Unit (KSU (Key Service Unit) The cabinet that contains the electronics for a key telephone system. See key telephone system. ) emulation functionality such as shared and bridged line appearances, intercom with hands-free response and group paging. Traditional PBXs and IP Centrex services often do not include KSU emulation features, leading to tremendous user frustration.

The SMB 1500 offers a rich set of innovative features once only available on big business phone systems. The system features Road Warrior A person who frequently travels with laptop and cellphone.  Functionality(TM) that allows businesses to seamlessly extend their office communications to employees that are on the road or working from home--irrespective of their location, underlying access network or endpoint device. Road Warrior Functionality allows SMBs to connect multiple offices, mobile employees and telecommuters as if they were all located under a single roof. The SMB 1500 seamlessly and securely integrates with desktop contact directories for unique one-click dialing that enables users to highlight a phone number and instantly call the number without having to key it into the handset.

An All-Inclusive, Money Saving Service

Whaleback Systems reduces companies' telecommunications expenses and eliminates fluctuating monthly costs with an all-inclusive, flat-rate, per-station service package. The package includes unlimited calling throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , IP multi-line executive handsets, voice mail, video calling, desktop messaging, remote access, caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party. , speed dial, call forwarding, direct inward dialing See DID.

(communications) Direct Inward Dialing - (DID) A service offered by telephone companies which allows the last 3 or 4 digits of a phone number to be transmitted to the destination exchange.
, local number portability "LNP" redirects here. For the airport in Virginia with that IATA code, see Lonesome Pine Airport. For the compound InP, see Indium phosphide.

Local number portability, (LNP) for fixed lines, and full mobile number portability
, auto-attendant, first-class sound quality, e-911 coverage and U.S.-based technical support. In addition, the fixed monthly fee includes the cost of the SMB 1500 as well as free upgrades and enhancements.

Simplified System Management

By seamlessly integrating with customer IT networks, the SMB 1500 simplifies system administration, improves staff productivity and enhances customer service. System-wide upgrades and moves/adds/changes are achieved with a quick click of a mouse.

Whaleback's CrystalBlue Voice Service with its all inclusive local and domestic long distance call package, monitored SMB 1500 IP PBX and executive IP phones is available today for a setup fee and a monthly charge of only $49.95 per seat. For more information call 603-812-0400.

About Whaleback Systems

Whaleback Systems is the pioneering developer of the first business phone solution built from the ground-up for broadband. Unlike traditional systems, the Whaleback CrystalBlue Voice Service is 100 percent premises-based and software-driven. It includes the only IP PBX with Key System Unit features and Road Warrior Functionality. Whaleback's all-inclusive, unlimited nationwide calling package makes the most advanced technology immediately affordable for companies that need between 5 and 1,500 phone stations. The Whaleback service is available through direct sales and through partnerships with channel partners and VARs. For more information, visit www.WhalebackSystems.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 13, 2006
Words:826
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