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Wells Fargo, California Council of the Blind Announce Nation's First Plan for Talking ATMs.


SAN FRANCISCO--(BUSINESS WIRE)--June 23, 1999--

Wells Fargo Wells Fargo

armored carriers of bullion. [Am. Hist.: Brewer Dictionary, 1147]

See : Protectiveness


Wells Fargo

company that handled express service to western states; often robbed. [Am. Hist.
 and the California Council of the Blind announced today what they believe to be the first plan in the nation for developing and installing talking ATMs The perspective and/or examples in this article do not represent a world-wide view. Please [ edit] this page to improve its geographical balance. .

The plan calls for Wells Fargo to pilot 20 talking ATMs in the Bay Area and Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850.  and San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay.  counties. After the successful completion of the pilot next year, Wells Fargo will begin to install a talking ATM at each of the more than 1,500 Wells Fargo ATM locations in California.

The technology, still in development, will give voice instructions to users who cannot read information on an ATM screen, on how to deposit money, withdraw cash, transfer funds and buy stamps. The ATMs will have audio jacks to deliver voice information privately to protect the security of blind and low vision users.

"Wells Fargo has shown a tremendous commitment to the blind and low vision community, more than any other financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 company in the nation that we know of," said Catherine Skivers, president of the California Council of the Blind. "They've worked hard with us to improve access to their ATMs for a very important segment of customers."

"Our number one priority is customer service," said Terri Dial, Wells Fargo's head of retail banking in California. "We've been following the development of this promising technology and we look forward to testing and rolling out talking ATMs and to working closely with the California Council of the Blind to improve ATM access for vision impaired customers."

The California Council, with 46 chapters statewide, is an affiliate of the American Council of the Blind The American Council of the Blind (ACB) is a nation wide organization in the United States. It is an organization mainly made up of blind and visually-impaired people who want to achieve independence and equality (although there are many sighted members with common aims). . Four blind individuals; the Disability Rights Education and Defense Fund, Berkeley; the law firm of Saperstein, Goldstein, Demchak & Baller, Oakland; and the Law Office of Elaine B. Feingold, Berkeley; also participated in the planning.

In California, Wells Fargo -- a diversified financial The diversified financial services segment includes a range of consumer and commercially-oriented companies offering a wide variety of products and services, including various lending products (such as home equity loans and credit cards), insurance, and securities and investment  services company -- provides banking, insurance, investments, mortgages, and consumer finance from more than 1,300 stores and other distribution channels.
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Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 23, 1999
Words:333
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