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WIRELESS PHONE USERS IN KANSAS COUNTY HAVE FEWER DROPPED CALLS.

Verizon Wireless, the only major carrier with a 30-day network test-drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier, has activated a new cell site in Baldwin City that expands network coverage and increases capacity, enabling more customers to use their wireless phones concurrently to make calls; send and receive email and text, picture and video messages; and download games and ringtones while enjoying clearer reception and fewer dropped calls.

This new cell site improves Verizon Wireless' voice and data network in Baldwin City, along U.S. Highways 56 and 59, and along county Route 1029.

"This network enhancement reflects our ongoing commitment to meet the growing needs of our customers and to provide them with the reliable, high quality service they expect from Verizon Wireless," said Lou Sigillo, president-Kansas/Missouri Region, Verizon Wireless.

Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry, as measured by the company's low percent of customer turnover.

"The value we offer our customers is closely tied to our industry-leading customer retention," Sigillo said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."

This new cell site in Baldwin City is part of Verizon Wireless' continual effort to expand coverage, increase capacity and enhance the quality of its wireless voice and data network in Kansas and throughout the country. Verizon Wireless has invested nearly $44 billion since it was formed -- $5.5 billion on average every year -- to increase the coverage and capacity of its national network and to add new services.

For more information, visit http://www.verizonwireless.com or call 314/920-4444.
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Publication:Tele-Service News
Date:Apr 1, 2008
Words:299
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