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WHEN THIRTY SECONDS SEEM LIKE ETERNITY; NEW EXECUTIVE SURVEY SAYS TIME 'ON HOLD' ADDS UP TO TWO WEEKS A YEAR

 MENLO PARK, Calif., July 8 /PRNewswire/ -- OfficeTeam issued the following today:
 In the business world, few things can bring productivity to a screeching halt like being stranded on hold. Executives in a recent nationwide survey estimate they waste an average of 15 minutes a day on hold -- that's an astonishing two weeks per year in the telephone "twilight zone."
 The survey was developed by OfficeTeam, a national staffing service specializing in highly skilled temporary office and administrative professionals. It was conducted by an independent research firm, which polled 150 human resource and other executives from the nation's 1,000 largest companies.
 Respondents were asked: "About how many minutes do you think the average executive wastes on the telephone each day being on hold?" The mean response was 15 minutes (1.8 weeks per year).
 "While time on hold may be an inevitable part of doing business, it consumes the same amount of time that the average American worker receives for vacation each year," said Andrew G. Denka, executive director of OfficeTeam.
 "Managers can make the best of the situation by using this time to handle routine tasks, organize files and clean their desks. And, they can do their part by keeping their own 'hold patterns' in check," he added.
 OfficeTeam, a division of Robert Half International Inc. (NYSE: RHI), is the nation's fastest-growing staffing service, placing highly skilled temporary and permanent administrative and office support professionals.
 -0- 7/8/93
 /CONTACT: Steve Pehanich, 415-854-9700, or Marc Silbert, 516-767-3700, both of OfficeTeam/
 (RHI)


CO: OfficeTeam; Robert Half International Inc. ST: California IN: SU:

GT-TM -- SJ001 -- 9312 07/08/93 08:00 EDT
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Publication:PR Newswire
Date:Jul 8, 1993
Words:271
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