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Vonage(R) Chooses Excell Services for Directory Assistance.


TEMPE, Arizona Tempe (pronounced /tɛm.'piː/) is a city in Maricopa County, Arizona, USA, with a population of 169,712 according to 2006 Census Bureau estimates.  -- Vonage Marketing, a subsidiary of Vonage Holdings Corp., a leading provider of broadband telephone See IP phone, softphone and VoIP.  service in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , has chosen Excell Services to provide its customers with Enhanced Directory Assistance Services, including movie listings, stock quotes, sports scores and more. This also includes regular number queries as well as address and reverse searches. Furthermore, Vonage customers now have access to Directory Assistance services for all of North America as well as many international destinations through the Excell Services network.

"Vonage's key focus is to provide reliable products and services to its customers," said Michael Tribolet, president of Vonage America. "Excell Services is a great fit for Vonage and provides a high quality service with the industry's most advanced products and services."

"Having long been a satisfied user of service from Vonage, I am pleased that Vonage has trusted Excell to provide Enhanced Directory Assistance Services to its customers," said Charles M. Anderson Charles M. Anderson may refer to:
  • Charles Morris Anderson, principal of Charles Anderson Landscape Architecture, founded in 1994 in Seattle.
  • Charles Marley Anderson, U.S. Civil War veteran and U.S. Representative from Ohio's 4th District 1885-1887
, President of Excell Services. "We believe Excell's technology offerings, high quality services and our value proposition will help Vonage as they continue to lead the industry."

Excell Services, the leading independent provider of Directory Assistance, Operator Services A variety of telephone services that require human intervention, including person-to-person calls, collect calls, credit card billing and directory and dialing assistance. Such services are performed by LECs, IXCs and alternative operator services (AOS), organizations that are used by  and Inbound Customer Care, offers high quality services while leveraging its cost advantages to benefit telecommunications service providers across America.

About Vonage(R)

Vonage is a pioneer in the broadband phone See IP phone, softphone and VoIP.  industry. Vonage's award winning service is sold on the web and through national retailers. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. For more information about Vonage's products and services, please visit http://www.vonage.com or call 1-VONAGE-HELP. Vonage(R) is a trademark of Vonage Marketing, a subsidiary of Vonage Holdings Corp.

About Excell Services

Excell Services, a Platinum Equity Platinum Equity is an American information technology and private equity firm. It was founded by billionaire Tom Gores in 1995 and is headquartered in Beverly Hills, California.  company, is America's largest independent provider of directory assistance, operator services, and inbound customer service to the telecommunications industry. Formed as a result of the coming together of two established industry players, Operator Services Company ("OSC O.S.C. n. short for Order to Show Cause. (See: Order to Show Cause) ") and Excell Agent Services, Excell is a proven leader in quality and delivery of outsourced services through its call centers located across North America. The company is known for its strong commitment to value and service, enabling clients to increase revenue, improve service quality and reduce costs. Excell is based in Tempe, Arizona. Visit us at www.excellsvcs.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Feb 21, 2006
Words:379
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