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VoltDelta Awarded Contract to Supply its OASIS Platform to Cable & Wireless Guernsey.


SUNBURY-ON-THAMES, England -- VoltDelta LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
., a subsidiary of US based Volt Information Sciences (NYSE NYSE

See: New York Stock Exchange
:VOL VOL Volume
VOL Volunteer
VOL Volcano
VOL Volvo (stock symbol)
VOL Verdingungsordnung für Leistungen (German)
VOL Volatile Organic Liquid
Vol Volscan (linguistics) 
), has been awarded a contract from Cable & Wireless Guernsey in the British Channel Islands to supply its OASIS operator services A variety of telephone services that require human intervention, including person-to-person calls, collect calls, credit card billing and directory and dialing assistance. Such services are performed by LECs, IXCs and alternative operator services (AOS), organizations that are used by  platform.

VoltDelta Europe will supply OASIS, its leading enhanced operator and directory services system, to support Cable & Wireless Guernsey's range of operator assistance and emergency services emergency services Emergency care '…services …necessary to prevent death or serious impairment of health and, because of the danger to life or health, require the use of the most accessible hospital available and equipped to furnish those services' . Cable & Wireless Guernsey will be able to replace its legacy infrastructure completely with the latest soft-switching technology from VoltDelta.

The OASIS system will be deployed "on island" in a redundant configuration, important for Cable & Wireless Guernsey, since the company provides complete emergency services for the Bailiwick BAILIWICK. The district over which a sheriff has jurisdiction; it signifies also the same as county, the sheriff's bailiwick extending over the county.
     2.
 of Guernsey as well as the full suite of operator assistance services. The OASIS soft-switch will be implemented with SS7 signalling connectivity initially but the system already supports VoIP so allowing Guernsey to upgrade to VoIP for services in the future.

The OASIS platform will support a wide range of services including traditional operator services such as service interception, alarm call booking & delivery and the critical "999" emergency service for callers needing any of the emergency services.

The solution also includes a wide range of OASIS functionality including voice announcements, billing record generation (Call Detail Record) and the comprehensive OASIS management information system and supervisory functions to monitor call centre staff in real time. Call centre operators are also helped in providing the diverse and complex services with an intuitive and specifically designed OASIS Workstation user interface and extended keyboard to allow the smooth and efficient provision of these services.

The system will be rolled out and operational during July 2005.

Joe DiAngelo, President of VoltDelta said: "We are very pleased to welcome Cable & Wireless Guernsey as a new customer since we have had a long standing client relationship with Cable & Wireless in the UK. Cable & Wireless Guernsey has its own set of requirements, not the least that it operates in a unique island environment and must therefore be self sufficient and independent in order to best serve and deliver high quality services to its customers. Whilst this deployment meets Cable & Wireless Guernsey's current operator services requirements we look forward to the future where we believe that the flexible OASIS platform will allow the rapid development of additional new services."

Geoff Houston, Chief Executive of Cable & Wireless Guernsey said: "We have been investigating a range of options to allow us to replace our legacy operator systems and concluded that only Volt Delta's OASIS platform would provide us with a viable solution to meet all of our requirements. We have been impressed by the technical pedigree pedigree

Record of ancestry or purity of breed. Pedigrees of domesticated animals are maintained by governmental or private record associations or breed organizations in many countries.
 of the OASIS platform, the potential to migrate to VoIP for the future to add new services, the experience that Volt Delta has of these complex services, and the proven track record that they have in implementing these solutions."

About VoltDelta

VoltDelta LLC., a subsidiary of Volt Information Sciences, is a leading provider of enhanced directory assistance solutions and information services See Information Systems.  to the global telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications.  market. Years of operator services experience have enabled VoltDelta to meet evolving market requirements providing innovative technology and services to wireline and wireless markets. For further information please visit www.voltdelta.com or www.volt.com

About Cable & Wireless

Cable & Wireless is one of the world's leading international communications companies Communications Company is a communications unit of the United States Marine Corps. They are part of Combat Logistics Regiment 37 , 3rd Marine Logistics Group (3MLG) and III Marine Expeditionary Force (III MEF). The unit is based out of the Marine Corps Base Camp Smedley D. . It provides voice, data and IP (Internet Protocol See Internet and TCP/IP.

(networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol.
) services to business and residential customers, as well as services to other telecoms carriers, mobile operators and providers of content, applications and Internet services. Cable & Wireless' principal operations are in the United Kingdom, continental Europe Continental Europe, also referred to as mainland Europe or simply the Continent, is the continent of Europe, explicitly excluding European islands and, at times, peninsulas. , Asia, the Caribbean, Panama and the Middle East. Cable & Wireless Guernsey provides a full range of communications services including voice, data, mobile and IP solutions to customers in the Bailiwick of Guernsey. It combines the resource, strength and reach of the group with more than 100 years experience of developing networks and delivering service in the Islands. For more information please visit www.cw.com.
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 5, 2005
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