VoiceLogger introduces digivoiceXE. (New Products).

VoiceLogger, Inc., a company that designs and manufactures digital recording and monitoring systems that provide security and business intelligence to call and contact centers, has released a new voice recording and monitoring system designed to offer performance for a economical price. Targeting call and contact centers of all sizes and in all industries, digivoiceXE is Windows-based, scalable, works in a Web-based interface and integrates with any phone or radio. Designed to manage risk and liability and identify opportunities for increased profitability and improving call and contact center efficiency, the digivoiceXE is being presented as an affordable customer-centric solution to recording. Industry-specific applications are available for call and contact centers in the public safety, healthcare, insurance, legal, financial, government and general business markets. digivoiceXE consists of a File Server and a Recording Server, supported by a software suite. The remote access design can help offer a mobile workforce improved convenience by placing call information within their reach through a Web browser at any time. It features secure logins and the ability to work behind a firewall through a virtual private network to help eliminate the threat of unauthorized entry. Flexibility is achieved through browser-based ASP pages running Microsoft's Internet Explorer 6.0 or greater. Managers can designate which employees have access to sensitive functions. The Product Software Suite consists of active. Console, active. Agent, active. Monitor and active. Web, Multiple recording and data server hardware options are available with archive storage media. www.voicelogger.com