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VoiceLog offers short-term call monitoring/recording for the holiday season.


VoiceLog LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, a provider of hosted call monitoring A call center feature that lets managers listen in on agents' calls in order to improve agent performance. Also called "agent monitoring" and "call logging," it can be done in real time with or without the agent's knowledge, or calls can be recorded for later retrieval.  and recording services for call centers, is offering short-term contracts for call center recording, monitoring and quality control services in the critical and staff-challenging winter holiday season. The promotion, called "Christmas in July," allows enrollment until October 1, with installation as early as September 1. Under the new promotion, clients can have access to VirtualLogger, a hosted/ASP call monitoring and recording solution, and VirtualQC, which offers third-party quality monitoring services The general surveillance of known air traffic movements by reference to a radar scope presentation or other means, for the purpose of passing advisory information concerning conflicting traffic or providing navigational assistance. , for as few as three months to cover the volume spikes spikes

see peplomer.
 created by the busy holidays.

www.voicelog.com
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Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Happenings
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Sep 1, 2004
Words:98
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