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Voice Print Partners with Speakerbus; Speakerbus Signs Agreement to Become Worldwide Distributor and Support Partner.


CAMARILLO, Calif. -- Voice Print International (www.VoicePrintOnline.com), a world leader in the development of innovative, integrated communications solutions for digital voice, data and screen recording and quality management, today announced a partnership with Speakerbus, Inc., a leading provider of high quality, mission-critical voice and video communications solutions.

Focused primarily on financial markets, Speakerbus develops a wide range of communications solutions including hoot 'n' holler systems, intercoms, audio conferencing See audioconferencing. , and line bridging technology. This focus positions Speakerbus as an ideal partner to supply and support Voice Print products and services to financial markets worldwide. "No other place of trade is as dependent on high-speed information and lightning-fast responses as the stock exchange," said Andy Wodhams, Managing Director of UK-headquartered Speakerbus. "Traders use Speakerbus intercoms and hoot 'n' holler systems for instant access to a wide range of internal and external lines ... they can also be used to provide instant or continuous access to live broadcasts, such as Reuters news."

To help resolve trade discrepancies and to create historical records of trading activity, voice recording systems have become a critical component of trading floor technology. "Absolute reliability is imperative for a voice recording system being used for compliance and liability purposes ... our Activ! Voice digital recording technology provides proven, full-time recording capabilities," said Andrew Marsh, Voice Print's Founder and Chief Technology Officer. "This integration doesn't just record voice interactions, it actually captures related data via a CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party.  link, such as Trader ID, DNIS (Dialed Number Identification Service) A service that enables a company to identify which telephone number was dialed. A PBX often receives calls on the same port that were dialed to different 800 or 900 numbers, and the DNIS data contains the dialed number so , caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party. , call duration, date, time, etc. This advanced level of data capture is incredibly advantageous for any organization." Marsh continued to point out that the Speakerbus integration is just one of many: "Activ! Voice can easily be configured con·fig·ure  
tr.v. con·fig·ured, con·fig·ur·ing, con·fig·ures
To design, arrange, set up, or shape with a view to specific applications or uses:
 to record all major PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  systems and turrets Turrets can mean or be confused with:
  • Gun turret, in weapons, a gun mount that swivels, usually mounted on a naval warship, or other weapons platforms like planes, tanks, helicopters, etcetera.
 ... it supports endless flexibility in connectivity, integrations and customization."

Due to the fact that both companies leverage open architecture technologies, the partnership provides the financial trading industry with an exceptionally flexible solution that will continue to evolve in a way that completely maximizes the initial investment. "The Speakerbus and Voice Print partnership is ideal," commented Wodhams. "Our base technology is very similar to that of Voice Print, which means we are in an excellent position to deliver the highest level of customer service and support."

About Voice Print International, Inc.

Voice Print International is a leading provider and innovator of digital voice recording, screen capture and quality monitoring solutions for contact centers, financial traders, government, and public safety organizations worldwide. Voice Print's flexible, software-based technology enables organizations to reliably capture, evaluate and analyze interactions in order to cultivate customer satisfaction, leading to substantial improvement of business performance. Voice Print systems are designed for reliability and adaptability, building on open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced  technology and Commercially-Off-The-Shelf hardware for simple maintenance, integrations and expandability. For more information visit www.VoicePrintOnline.com or call 1-800-200-5430.

About Speakerbus

Speakerbus is a leading provider of high quality, mission-critical voice and video communications. Speakerbus builds upon extensive resources and expertise to support the corporate communications Corporate communications is the process of facilitating information and knowledge exchanges with internal and key external groups and individuals that have a direct relationship with an enterprise.  market with leading voice, video and conferencing See teleconferencing.  products. Speakerbus products deliver broadcast quality voice and video in real time with instant connectivity and extensive global/central management capabilities. Twenty years TWENTY YEARS. The lapse of twenty years raises a presumption of certain facts, and after such a time, the party against whom the presumption has been raised, will be required to prove a negative to establish his rights.
     2.
 of continuous but essential R & D investment has enabled Speakerbus to market complex solutions to companies that demand the highest and most productive forms of human communication to maintain their competitive edge. For more information visit www.Speakerbus.com or call +44 (0)20 7375 3080.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 28, 2004
Words:572
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