VitalSmarts Announces Crucial Conversations Training(R) 3rd Edition; Hundreds of Enhancements Make Award-Winning Training Even Easier to Implement and Measure.PROVO, Utah -- VitalSmarts, a corporate training company specializing in organizational performance Organizational performance comprises the actual output or results of an organization as measured against its intended outputs (or goals and objectives). Specialists in many fields are concerned with organizational performance including strategic planners, operations, , today announced the release of Crucial Conversations Training 3rd Edition. The new edition of the bestselling training has been updated with more than 100 enhancements designed to create a fully integrated training process. Brett Walker, chief marketing officer for VitalSmarts, says the added enhancements in the 3rd edition create a seamless new training experience for both participant and trainer. "This new edition eases training delivery, ensures skill transference TRANSFERENCE, Scotch law. The name of an action by which a suit, which was pending at the time the parties died, is transferred from the deceased to his representatives, in the same condition in which it stood formerly. , and includes easy-to-use tools for tracking personal and organizational progress," said Walker. "Everything we do serves one organizational imperative: to help teams and organizations get better results." Patrice Putman, director of employee development at MaineGeneral Health, has seen those results firsthand first·hand adj. Received from the original source: firsthand information. first . Putman has had substantial success training Crucial Conversations at MaineGeneral -- recently recognized as one of the best places to work in Maine. "A primary reason MaineGeneral was recently named a 'Best Place to Work' site is Crucial Conversations Training," said Putman, a VitalSmarts certified trainer. "Our employee satisfaction scores are rated significantly above the Maine health care average, and responses to questions regarding conflict and communication have consistently improved." Putman also says their work with Crucial Conversations is having a positive affect on patient safety at MaineGeneral. "It is no longer acceptable to look the other way when one witnesses disrespect, poor initiative, or even the smallest safety error," said Putman. "Crucial Conversations Training has affected patient safety in a direct and vital way; it has helped us raise the bar on everything we do." Features of Crucial Conversations Training 3rd Edition: --Improved Trainer Materials: The CD-ROM-based trainer presentation has been streamlined for teaching two-day, back-to-back training sessions. The hardcopy trainer guide now offers notes and tips based on feedback from hundreds of certified trainers, a course timeline and improved packaging. --New Crucial Conversations Mastery Mission(TM) Web Follow-up Course: A post-training breakthrough in skill acquisition and mastery for course participants, this Web-based process ensures transference of skills by using self-paced, engaging lesson reviews and practice opportunities. Pre- and post-assessments help participants track their progress. --Improved Participant Materials: More than 50 additional pages have been added to the participant toolkit, including reference exercises previously found only in the trainer materials. Also, improved packaging including desktop aids help facilitate daily skill review. --New Certified Trainer Zone at vitalsmarts.com: This new Web zone is packed with introductory content for certified Crucial Conversations trainers, including tips for improving training delivery. This site also includes a tool for generating course evaluation A course evaluation is a paper or electronic questionnaire, which requires a written or selected response answer to a series of questions in order to evaluate the instruction of a given course. reports, as well as a Web-based application See Web application. that automates the paper trail required for continuing education continuing education: see adult education. continuing education or adult education Any form of learning provided for adults. In the U.S. the University of Wisconsin was the first academic institution to offer such programs (1904). credits. Visit www.vitalsmarts.com for more information. Product Availability & System Requirements To be used efficiently, all computer software needs certain hardware components or other software resources to be present on a computer system. These pre-requisites are known as (computer) system requirements and are often used as a guideline as opposed to an absolute rule. Crucial Conversations Training 3rd Edition is now available by contacting a sales representative at VitalSmarts. The training is offered as a two-day course to the public (for training dates and locations visit http://www.vitalsmarts.com). VitalSmarts also offers trainer certification for in-house trainers. Public courses for Crucial Conversations 3rd Edition are $995, and public courses including trainer certification are $2,895. Installation system requirements include: Crucial Conversations 3rd Edition Trainer Presentation System Requirements: Windows(R) 98 SE/2000/ME/XP, Pentium Celeron 1.0 GHz (Pentium 4 recommended), 2.5 GB hard drive space (10 MB for minimum install), Windows Media Player Digital jukebox software for Windows from Microsoft that plays a variety of audio, video and streaming formats including MP3, WMA, CD audio and MIDI. Starting with Version 6.2 in 1999, the Windows Media Rights Manager was added for securing copyrighted content. 9 or higher, video card with 16 MB of memory, 256 MB of RAM (512 MB RAM recommended), CD-ROM drive A device that holds and reads CD-ROM discs. CD-ROM drives generally also play audio CD discs by sending analog sound to the sound card via a 4-pin cable. For specifications of 10x, 20x, etc. drives, see CD-ROM drives. See CD-ROM, CD-ROM changer, CD-ROM server and CD-ROM audio cable. , video adapter See video capture board, video graphics board and display adapter. video adapter - graphics adaptor (1024x768 recommended), Hi-Color (16-bit) color quality, sound card and speakers. Multimedia projector required for presentation projection. Crucial Conversations Mastery Mission System Requirements: Windows(R) 98 SE/2000/ME/XP, Adobe(R) Flash Player 8, 1 GHz Pentium, or compatible processor, Microsoft Internet Explorer See Internet Explorer. 5.0 or later, Hi-Color (16-bit) color quality, 800x600 minimum screen resolution. A broadband Internet See broadband. connection and an Internet service provider Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. are required. Mastery Mission is currently not Mac or Firefox compatible. Note to editor: Walker and Putman are available for interviews. Review copies of Crucial Conversations 3rd Edition are available. About VitalSmarts An innovator in corporate training and organizational performance, VitalSmarts has two training initiatives: Crucial Conversations(R) and Crucial Confrontations(TM). Each delivers a powerful set of influence tools that builds teams, enriches relationships and improves end results. The company has two New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of Times bestselling books of the same titles, "Crucial Conversations" and "Crucial Confrontations." VitalSmarts has helped more than 500,000 people worldwide, including leaders from 300 of the Fortune 500, realize quick, hard-hitting results in areas they care about most. www.vitalsmarts.com. |
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