Virtual-Agent Services opens eighth contact center. (Happenings).Virtual-Agent Services (VAS vas (vas) pl. va´ sa [L.] vessel.va´sal vas aber´rans 1. a blind tubule sometimes connected with the epididymis; a vestigial mesonephric tubule. 2. ), provider of contact center services to a variety of industries including hospitality, retail sales and roadside services, announced the establishment of its eighth community-based customer contact center in Petitcodiac, New Brunswick Petitcodiac is a Canadian village in Westmorland County, New Brunswick. It is named after the Petitcodiac River, which begins in the village at the junction of the North and Anagance rivers. The term is derived from a Mi'kmaq word meaning "bends like a bow". , Canada. Nancy Strickland-Lewis, vice president of customer service for VAS made the announcement with Petitcodiac Mayor Gary Armstrong Gary Armstrong (born 30 September, 1966 in Edinburgh) is a former Scottish rugby union player who played scrum-half. He played for Jed-Forest RFC, Newcastle Falcons, The Borders and represented Scotland and the British Lions. . VAS' business model, the Distributed Workforce Concept, focuses on contact centers located in rural communities throughout the province of New Brunswick New Brunswick, province, Canada New Brunswick, province (2001 pop. 729,498), 28,345 sq mi (73,433 sq km), including 519 sq mi (1,345 sq km) of water surface, E Canada. . By locating small centers in areas with advanced technologies, VAS is able to network the locations together with a common telephone system and operate as one large virtual center. The targeted areas have another major advantage: untapped, high-quality, work-ready labor markets labor market A place where labor is exchanged for wages; an LM is defined by geography, education and technical expertise, occupation, licensure or certification requirements, and job experience . This creates an opportunity for those who live in areas with limited career prospects, as well as assuring VAS' clients that they ate receiving top-quality service from experienced employee s. www.vagent.com |
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