Vertical networks announces support for standards-based IP phones and new InstantOffice 6500 platform.Vertical Networks has announced that it has added full-featured, standards-based support for IP phones from Polycom, Inc. to its award-winning InstantOffice Integrated Communications Platform (ICP (1) (Internet Cache Protocol) A protocol used by one proxy server to query another for a cached Web page without having to go to the Internet to retrieve it. See CARP and proxy server. ), expanding the array of communications choices for enterprise branch offices and small/medium businesses (SMBs). Using InstantOffice System Release 5.0, Vertical Networks' customers can now mix-and-match IP, digital, and analog phones The original telephone technology, which converts air vibrations into an analogous electrical frequency. Unless a key telephone system, digital PBX or voice over IP (VoIP) is used, most homes and small offices still use analog phones, and the local loop is mostly analog. as appropriate for their office environments, reduce the transport costs of inter-office voice communications, and enjoy a consistent, high quality business communications experience enterprise wide. Vertical Networks also announced the InstantOffice 6500, a new high-capacity, applications-enabled ICP for larger enterprise sites of up to 192 users.
"Vertical Networks' typical customer is a growing enterprise trying to integrate multiple branch offices or stores into a coherent business communications strategy," said Dean Schoen, vice president of marketing at Vertical Networks. "These sites have a mix of different equipment and different needs than headquarters. Our strategy has been to provide the InstantOffice platform with the intelligence to transparently normalize normalize
to convert a set of data by, for example, converting them to logarithms or reciprocals so that their previous non-normal distribution is converted to a normal one. business communications across the enterprise, while giving branches the flexibility to customize their communications to suit their particular environments. Now, our customers can extend feature-rich InstantOffic functionality anywhere an IP network goes, including a home office, and manage all users from a common Web interface."
"The beauty of the Vertical Networks solution is that it supports enterprise PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). features on an IP phone, which means I get business-class phone functionality whether I'm in the main office, or working from home," said Fritz fritz
A condition in which something does not work properly: Our television is on the fritz.
[Perhaps from German Fritz Milner, president, Milner Atlanta Brokerage (a wholesale insurance agency). "With the InstantOffice system, I don't have to sacrifice voice quality or applications flexibility to work remotely."
In designing System Release 5.0, Vertical Networks' goal was to ensure that IP phones look, act, and feel like all the other phones supported by the InstantOffice system, both from a user experience and from a management perspective. Thus InstantOffice provides a common provisioning and management interface, dialing plan, and feature set for all users, and for all phone types. IP phones appear simply as an InstantOffice extension, regardless of their location on the network. IP phones are also fully integrated with the remote diagnostic functionality of the InstantOffice system, which offers the richest remote management capabilities of any platform on the market today.
InstantOffice System Release 5.0 supports standards-based IP phones using the Media Gateway Control Protocol (MGCP See MGCP/MEGACO.
MGCP - Media Gateway Control Protocol ). Unlike many IP phones on the market today, these phones support business-class phone features such as call conferencing See teleconferencing. , intercom, and message waiting indication.
Leveraging industry standards allows off-the-shelf IP phones from other vendors to be used with the InstantOffice system and allows Vertical Networks to extend phone functionality without requiring changes to the phones, thus protecting customer investment. Vertical Networks will initially support the Polycom SoundPoint IP 500 phone.
"Vertical Networks makes it easy for enterprises to optimize their business communications by offering them a plethora plethora /pleth·o·ra/ (pleth´ah-rah)
1. an excess of blood.
2. by extension, a red florid complexion.pletho´ric
1. of choices for voice functionality, data functionality, application support, and all the different phone types," said Brian Riggs, senior analyst at Current Analysis. "Especially for vertical industries, where business communications are so critical to the bottom line, there is no 'one-size-fits-all' solution. Vertical Networks recognized this aspect of the market from the outset, and has designed its products to be highly adaptable a·dapt·a·ble
Capable of adapting or of being adapted.
a·dapta·bil to customer environments."
Expanding its support of vertical markets such as retail, banking, health care, and others that require high `customer touch,' Vertical Networks has added a new high-end platform, the InstantOffice 6500 system. Like the InstantOffice 6000, the 6500 incorporates the functions of a packet- and circuit-switched PBX, voice mail system, automated attendant In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. , multiprotocol router A router that supports two or more communications protocols, such as IP and IPX. It is used to switch network traffic between different LANs located throughout the enterprise as well as to switch LAN traffic to WANs. , Ethernet LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. , and voice over IP gateway into a high-capacity system, capable of supporting up to 192 users over analog, digital, or IP phones. The 6500 also provides high-performance support for applications, including customizable call center software and Vertical Networks' newly announced Call Management Suite.