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Verint updates performance management solution.


Verint Systems Verint Systems (Pink Sheets: VRNT) is a leading provider of analytic software and hardware based solutions for the security and business intelligence markets. See also
  • Business intelligence
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 Inc. recently announced a new version of its Verint Performance Management, which combines speech analytics with performance analytics to enhance performance across contact centers, back-office and enterprise departments. Organizations can identify the most important performance indicators buried bur·y  
tr.v. bur·ied, bur·y·ing, bur·ies
1. To place in the ground: bury a bone.

2.
a. To place (a corpse) in a grave, a tomb, or the sea; inter.

b.
 in large volumes of contact center and back-office data and transform performance management from a metrics-driven to results-driven initiative. Featuring intuitive Web-based dashboards, real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example.  alerts and robust performance reporting, Verint Performance Management delivers powerful performance intelligence that enables executives to make smarter decisions on the most effective ways to enhance operational performance.

www.verint.com
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Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:NEWS BRIEFS
Publication:Customer Interaction Solutions
Date:Apr 1, 2007
Words:94
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