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Verint Systems partners with consulting firm to launch enterprise quality workshop.


Verint Systems Verint Systems (Pink Sheets: VRNT) is a leading provider of analytic software and hardware based solutions for the security and business intelligence markets. See also
  • Business intelligence
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  • Verint
 Inc., a provider of analytic software-based solutions for communications interception, networked video security/surveillance and business intelligence, has announced a new enterprise quality workshop, entitled en·ti·tle  
tr.v. en·ti·tled, en·ti·tling, en·ti·tles
1. To give a name or title to.

2. To furnish with a right or claim to something:
 Actionable Intelligence Having the necessary information immediately available in order to deal with the situation at hand. With regard to call centers, it refers to agents having customer history and related product data available on screen before the call is taken.  for a Smarter Workforce, to be delivered in partnership with TARP, a service transformation firm. Examining enterprise customer service initiatives and the translation of those initiatives into goals, the workshop is designed to help customers more effectively align align (līn),
v to move the teeth into their proper positions to conform to the line of occlusion.
 their contact centers with enterprise goals.

www.verint.com and www.tarp.com
COPYRIGHT 2004 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Happenings
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Sep 1, 2004
Words:80
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