Value of outsourcing technology systems.Organizations outsourcing business-critical technology systems, ranging from their call-center operations to their information and application storage, are realizing the advantages of this best practice through maximized investment, reduction in staff strain, and improved customer satisfaction. In the world of associations, outsourcing credential programs is no different. Outsourcing brings in a new universe of return. The association outsourcing its existing computer-based testing Computer-based testing (CBT), also called e-exam, computerized testing and computer-administered testing, is a method of administering tests in which the responses are electronically recorded, assessed, or both. (CBT (Computer-Based Training) Using the computer for training and instruction. CBT programs are called "courseware" and provide interactive training sessions for all disciplines. ) program or the association outsourcing the development or conversion of a CBT program from its historical paper-and-pencil-based format, can improve its membership reach, offer more test-taking flexibility, and increase the portability of exam data--all while maintaining the high professional standards required of any healthy association. I'll give you an example. The Human Resource Certification Institute (HRCI HRCI Human Resource Certification Institute ), the certification arm of the Society for Human Resource Management  This article or section is written like an .Please help [ rewrite this article] from a neutral point of view. Mark blatant advertising for , using . , Alexandria, Virginia Alexandria is an independent city in the Commonwealth of Virginia. As of the 2000 census, the city had a total population of 128,284. Located along the Western bank of the Potomac River, Alexandria is approximately 6 miles (9.6 kilometers) south of downtown Washington, DC. , outsourced the CBT conversion and delivery of the 20,000 paper-and-pencil-based exams it delivers every year. "HRCI responded to the marketplace need for instant exam results and test-taking flexibility, by offering CBT. By converting to CBT, HR professionals will now have a wider choice of scheduling exams on dates and times and in the locations most convenient to them, enhancing test-taker satisfaction and further strengthening HRCI's preeminence pre·em·i·nent or pre-em·i·nent adj. Superior to or notable above all others; outstanding. See Synonyms at dominant, noted. [Middle English, from Latin prae in the certification marketplace," says Cornelia Cont, CAE (1) (Computer-Aided Engineering) Software that analyzes designs which have been created in the computer or that have been created elsewhere and entered into the computer. , HRCI executive director. It has been my experience from collaborating directly with professional associations that they often find the process of converting an existing credential exam from a paper-and-pencil-based to a computer-based format a much easier and less time-consuming process than they anticipated. The CBT conglomeration con·glom·er·a·tion n. 1. a. The act or process of conglomerating. b. The state of being conglomerated. 2. An accumulation of miscellaneous things. of capabilities is much more advanced than traditional paper-and-pencil testing. Outsourcing your CBT credential program may include the entire suite of services, which begins with exam development and conversion and ends with the delivery of your program and managing the exam data. Data management is a prime advantage--increasing accessibility, flexibility, and portability of the information derived from offering such credentials. This information can include gauging question and candidate performance and exam distribution--valuable knowledge for any organization with a professional licensure licensure (lī´s  nsh and certification program. This knowledge enables
you to make better, more informed decisions rapidly and gain insight
into customer needs.
Additional benefits include * enhanced test-taker experience through seamless scheduling and registration via telephone or online; * more testing opportunities in more locations; * consistent exam administration as well as test-taking environments equipped with security measures Noun 1. security measures - measures taken as a precaution against theft or espionage or sabotage etc.; "military security has been stepped up since the recent uprising" security such as finger-printing, test event videotaping, and check-in protocol to ensure the right person is testing for the right program; * easy-to-use exams structured with a variety of question types ranging from basic multiple choice to dynamic questions using simulations, exhibits, and graphics; and * instant results processing and score reporting. All of the outsourced, technology-enabled credential program features meet the mandate of today's professional climate and are designed to support the professional licensure and certification program while warranting its development. Continuing to invest in technology outsourcing is an investment in leading the industry and raises the bar for customer quality and business improvement. Alison Indrisano is senior vice president of global operations Global Operations is a first-person shooter computer game developed by Barking Dog Studios and published by both Crave Entertainment and Electronic Arts. It was released in March of 2002, following its public multiplayer beta version which contained only the Quebec map. at Thomson Prometric, Baltimore. Thomson Prometric is the global leader in technology-enabled testing and assessment services for academic, professional, government, corporate, and information technology markets. Thomson Prometric delivers standardized tests A standardized test is a test administered and scored in a standard manner. The tests are designed in such a way that the "questions, conditions for administering, scoring procedures, and interpretations are consistent" [1] for 300 clients, in 26 languages, over the Web or through a global network of testing centers in 134 countries. Based in Baltimore, Thomson Prometric employs 3,000 people worldwide. To learn more about the value of outsourcing technology systems, request a free copy of Thomson Prometric's Conversion: The Benefits and Best Practices of Computer-Based Testing by calling 877-370-4169 or e-mailing pencilsdown@thomson.com. [ILLUSTRATION OMITTED] Contact: Gayle Kirkeby, Senior Vice President, Global Sales and Marketing pencilsdown@thomson.com 866-PROMETRIC www.prometric.com |
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