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Value of Enterprise Change Management. (Management).


SERENA SERENA Steam Explosion Resolution for Nuclear Applications  Software have revealed findings from the report, The Value of Change Management, recently published by the Robert Frances Group (RFG RFG Reformulated Gasoline
RFG Raddon Financial Group
RFG Refinery Fuel Gas
RFG Ricoh Family Group
RFG Radio Frequency Gateway
RFG Resource Focus Group
RFG Revalidated Force Goal
RFG Rainform Gold
). The survey reported significant savings in operation, development and production activities associated with their software applications, as well as reductions in time-to-market, by using Serena ChangeMan solutions and implementing Enterprise Change Management (ECM (1) (Enterprise Change Management) See version control and configuration management.

(2) (Error Correcting Mode) A Group 3 fax capability that can test for errors within a row of pixels and request retransmission.
) processes. The study cited specific customer examples of the "tremendous tangible value" realised by deploying Serena ChangeMan including.

* Payback on their investment in two to three months due to reduced downtime

* Scheduled downtime scheduled downtime Informatics A planned, suspension of one or more computer functions to perform maintainance or enhance system operations. Cf Extended downtime.  reduced by as much as 100%

* Unscheduled unscheduled
Adjective

not planned or intended

Adj. 1. unscheduled - not scheduled or not on a regular schedule; "an unscheduled meeting"; "the plane made an unscheduled stop at Gander for refueling"
 downtime reduced by 20-100%

* Time spent on audit and trace activities reduced by 63-100%

* Backlog of software projects reduced by 15 -50%

* Time-to-market for new applications reduced by 50%

Additionally, the study shows that customers deploying strong processes in conjunction with Serena ChangeMan are able to lower the costs of change even further while increasing its benefits. ChangeMan also added high value to customers in a managing risk.

www.serena.com
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Publication:Software World
Date:Jul 1, 2003
Words:165
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