VIASYS Healthcare Introduces Advanced Remote Support Services for Vmax(R) Encore Pulmonary Function System.CONSHOHOCKEN, Pa. -- VIASYS Healthcare Inc. (NYSE NYSE See: New York Stock Exchange :VAS) announced today that its Vmax([R]) Encore pulmonary function system is now equipped with the VIASYS VCare([TM]) Connect remote support tool, allowing VIASYS clinical experts to provide real-time guidance and technical support to end-users. VCare Connect, enabled by Axeda([R]) Device Relationship Management (DRM (1) (Digital Radio Mondiale) A digital audio broadcasting (DAB) system for AM radio in Europe. See HD Radio. (2) (Digital Rights M ) technology, is the first advanced remote services application to be used with pulmonary function systems in the United States. The system allows VIASYS' experts, with the customer's permission, to access the same screen as the end user. VIASYS technical support personnel can then provide technical advice and answer specific questions about the performance and functionality of the system. In addition, through monitoring of diagnostic files, alarms, and other key performance indicators Key Performance Indicators (KPI) are financial and non-financial metrics used to quantify objectives to reflect strategic performance of an organization. KPIs are used in Business Intelligence to assess the present state of the business and to prescribe a course of action. , the Vmax([R]) Encore is programmed to provide a continuous snapshot of the operation of its system to VIASYS technical support teams. VIASYS technical support can also assume control of the system from a remote location to manage and manipulate the system's functionality and operability. "Our customers have indicated that one of the most important factors in selecting diagnostic equipment is an assurance that the equipment will operate at full capacity on a continuous basis," said Bill Cary, VIASYS Healthcare Director of Marketing for Pulmonary Diagnostics. "Using VCare Connect with the Vmax([R]) Encore system allows VIASYS and the customer to address interruptions in the operation of the Vmax Encore directly through remote technical support and trouble-shooting advice, thereby reducing downtime." ABOUT VIASYS HEALTHCARE INC. VIASYS Healthcare Inc. is a global, research-based medical technology company focused on respiratory, neurology, medical disposable and orthopedic products. VIASYS products are marketed under well-recognized trademarks, including, among others, AVEA AVEA American Veterinary Exhibitors Association [R], BEAR[R], BIRD[R], CORFLO CORFLO CORridor FLOw [R], CORPAK[R], CORTRAK[R], EME n. 1. An uncle. [R], GRASON-STADLER[R], JAEGER[TM], LYRA[R], MEDELEC[R], MICROGAS[R], NAVIGATOR[R], NICOLET[R], NicoletOne[TM], PULMONETIC[TM], SENSORMEDICS[R], TECA TECA Technology for Agriculture (FAO initiative) TECA ThermoElectric Cooling America Corporation TECA Tennessee Electric Cooperative Association TECA Texas Education Consumers Association TECA Tower En-Route Control Area [R], TECOMET[TM], VELA vela plural of velum. [R] and VMAX[R]. VIASYS is headquartered in Conshohocken, PA, and its businesses are conducted through its Respiratory Care, NeuroCare, MedSystems and Orthopedics business units. More information can be found at http://www.viasyshealthcare.com. Axeda[R] is a registered trademark of Axeda Corporation. |
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