V-SPAN and Worldwide ISDN Extend Partnership to Deliver Innovative Conferencing Solutions.PHILADELPHIA & LONDON -- V-SPAN
V-SPAN Selects Worldwide ISDN U.K. Co-Location Facility, Expands
European Footprint;
Worldwide ISDN Selects V-SPAN Collaboration Platform as SME
Conferencing Suite, Offers One-Stop Shopping for Audio, Video, Web,
Steaming Solutions to U.K. SME Market
V-SPAN, the world's leading provider of innovative collaboration solutions, and Worldwide ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. , a privately owned, independent company specializing in the delivery of value added Value Added The enhancement a company gives its product or service before offering the product to customers. Notes: This can either increase the products price or value. services to the videoconference marketplace, today announced the extension of their reciprocal marketing and technology deployment partnership. The extended agreement will further empower Worldwide ISDN's reseller partners to deliver expanded, one-stop shopping for conferencing technology. In addition, the agreement will enable V-SPAN to broaden its reach and capacity in the U.K. and Europe for its global customers, while maintaining competitive pricing. Co-Location Facility See telecom hotel. Wins on Scalability, Security Following an extensive competitive review, V-SPAN selected Worldwide ISDN's U.K. co-location facility to help expand its European presence while still continuing to build on its success in the U.S. Worldwide ISDN will provide network services and management for the co-location facility, located in Slough. Worldwide ISDN's co-location center See telecom hotel. is operative 24 hours a day, 365 days a year. The center provides back-up power generators, redundant data back up and secure off-site storage, advanced fire safety equipment, superior physical and electronic security, experienced support personnel, and complete operational redundancy for its customers. The facility will provide V-SPAN with additional capacity, enabling the organization to continue to expand into the U.K. and European markets and continue to deliver high-quality service to its growing base of global corporate customers. "V-SPAN remains committed to creating innovative collaboration solutions that include managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality , traditional ASP video, audio, web and streaming solutions," states J. Kenyon Hayward, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of V-SPAN. "We work with best-of-breed partners in creating solutions that support our business. V-SPAN issued a competitive Request-for-Proposal for the co-location agreement, and reviewed proposals from a range of organizations. Selection criteria included security, redundancy, and scalability. The facility had to support our customers as they migrate from ISDN to IP. Worldwide ISDN offered the best solution, without contest." Worldwide ISDN Taps V-SPAN Collaboration Platform An emerging category of computer software, collaboration platforms are unified electronic platforms that support synchronous and asynchronous communication through a variety of devices and channels. for SME Market See SMB. Worldwide ISDN has selected the V-SPAN collaboration platform as its exclusive conferencing suite to offer to the U.K. SME market. Worldwide ISDN is migrating existing customers to the V-SPAN platform, which will enable the company to offer a full suite of collaboration applications, as well as additional training and adoption programs. "We previously offered our SME (1) (Small and Medium-sized Enterprise) See SMB. (2) (Subject Matter Expert) An individual who is well-versed in the policies and procedures of a particular department or division. customers select conferencing tools - but wanted to expand our offerings to include simple, cost-effective solutions in all the major conferencing categories: Audio, video, Web, and streaming," explains Linda Baker, Director Conference Services, Worldwide ISDN. "We conducted a competitive review, examining factors such as the service options, customer satisfaction ratings, and training and adoption program support. V-SPAN was strong in all categories." "We believe that the SME market represents a significant growth opportunity for the conferencing industry," states Russ McFadden, SVP SVP S'il Vous PlaƮt (French: Please) SVP Senior Vice President SVP Schweizerische Volkspartei (Swiss People~s Party) SVP Society of Vertebrate Paleontology SVP Social Venture Partners SVP St Vincent de Paul Global Sales, V-SPAN. "Specifically, we see growth in human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , training, marketing, product development, and sales applications. To support this growth, we must help companies create enterprise communication strategies. Within these frameworks, employees consider the objectives for each meeting, the key information to be communicated, and the existing relationship as they select the appropriate collaboration tool A collaboration tool is something that helps people collaborate. The term is often used to mean collaborative software, but collaboration tools were being used before computers existed, a piece of paper can for example can be used as collaboration tool. to deliver their message. The result - teams utilize the right tool at the right time, and the organization efficiently manages communication costs." About V-SPAN Inc. V-SPAN, Inc. is a global collaboration services provider that delivers audio, video, Web, and streaming solutions for diverse business applications including: human resources, training, marketing, product development, and sales. V-SPAN focuses on helping customers evolve their enterprise communication strategies - more than 2,000 institutions and one-third of the Fortune 100 empower employees with V-SPAN's simple and secure solutions. For information, call 888-44V-SPAN or visit www.vspan.com. About Worldwide ISDN Ltd. Established in 1999, Worldwide ISDN has grown rapidly to provide a wide portfolio of services to the SME and Corporate marketplace through a growing dealer community and a partnership with Cable & Wireless. The Worldwide ISDN team provides its partners and customers a full suite of global services specifically targeted at those businesses that require efficiencies in employee time. Services include both on-demand and managed audio conferencing See audioconferencing. , web conferencing A videoconferencing session via the Internet. In order to interact with other participants, attendees use either a Web application or an application downloaded into their client machines. for application sharing sessions and both point-to-point and multi-point videoconferencing. A key value add of Worldwide ISDN is the deployment of sales resources and expertise to work within the dealer organisations to develop and grow opportunities for the above service portfolio. This ensures that the dealer remains focused on their prime business objectives whilst benefiting from the account lock in and additional revenues generated by Worldwide ISDN. |
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