Upgrades to Kintera Sphere.Kintera launched Kintera Sphere[TM] v8.0, a new social CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. system. The system enables organizations to drive all interactions based on comprehensive knowledge of constituents and provides a single, interactive system to manage relationships. Uniting constituents' online and offline experiences into one database, Kintera officials said that the social CRM system provides nonprofits with a total view of a constituent's relationship with the organization. Built on Kintera Constituent Relationship Management (CRM) and comprised of Donor Management, Member Management, Prospect Management, Participant Management and Volunteer Management solutions, the social CRM system provides nonprofits with critical data needed to build relationships with donors, members, prospects, participants and volunteers. Social CRM uses meaningful communications to create a more powerful giving experience, including enhanced trust, sense of belonging, instant gratification GRATIFICATION. A reward given voluntarily for some service or benefit rendered, without being requested so to do, either expressly or by implication. , emotional release and sense of social impact. The foundation of the social CRM system, Kintera CRM enables nonprofits to centrally record and manage the most important aspects of their relationships to provide constituents a better experience with their organization. Organizations can build more complete constituent profiles with extensive standard profiles, custom fields and dynamic segmentation (Data West Research Agency definition: see GIS glossary.) A GIS function for modeling linear features in highway applications such as accident analysis and pavement management. The process has the ability to compute locations of events on linear features at run time (or dynamically) in . Feature highlights of Kintera CRM include: * Financials--Simple interface records all online and offline purchases and gifts. Tracks individual gifts and pledges, including giving periods, schedules and amounts. * Interactions--Centrally records constituents' online and offline activities. Leverages virtual grouping of assigned constituent records, facilitating control of each user's access to records. * Relationships--Identifies relationships among constituents in six categories: Personal, Employment, Education, Affiliation, Fundraising
* Addresses--Tracks seasonal and historical dates for addresses to build a complete view of constituents' residency A duration of stay required by state and local laws that entitles a person to the legal protection and benefits provided by applicable statutes. States have required state residency for a variety of rights, including the right to vote, the right to run for public office, the , and uses this information to ensure effective communications delivery. Kintera Sphere v8.0 also includes the newest social CRM solution, Kintera Donor Management, which helps organizations manage relationships with donors, work with greater oversight
Oversight may refer to:
* Gift Processing--Manages a broad range of gift types, including straight donations, pledges, recurring re·cur intr.v. re·curred, re·cur·ring, re·curs 1. To happen, come up, or show up again or repeatedly. 2. To return to one's attention or memory. 3. To return in thought or discourse. gifts, split gifts, soft credits, gifts of stock, and gifts in kind. * Development Campaign Manager--Allows development staff to define and manage campaigns, funds and appeals. Manages multiple campaign types, including annual, capital and endowment A transfer, generally as a gift, of money or property to an institution for a particular purpose. The bestowal of money as a permanent fund, the income of which is to be used for the benefit of a charity, college, or other institution. campaigns. Assigns prospects to development staff and manages opportunities. * Letters and Acknowledgements--Automates the creation and sending of personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. thank you letters for gifts and pledges to ensure donors are acknowledged promptly and consistently for their donations. To learn more about Kintera CRM and Donor Management solutions within social CRM, visit www.kintera.com/crm. |
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