United Business Media & CMP acquire incoming calls management institute; UBM first half results.CMP CMP (cytidine monophosphate): see cytosine. (1) (CMP Media LLC, Manhasset, NY, www.cmp.com) Part of United Business Media, CMP is a leading integrated media company that offers a wide variety of publications and services in the information Media (Manhasset, NY), a division of United Business Media (UBM UBM United Business Media Plc (London) UBM Under-Bump Metallization UBM UniCredit Banca Mobiliare S.p.A. (Italy) UBM United Bikers of Maine UBM Unbalanced Magnetron UBM Ultimate Building Machine ; London), has acquired Incoming Calls Management Institute (ICMI ICMI Incoming Calls Management Institute ICMI International Commission on Mathematical Instruction ICMI International Customer Management Institute ICMI International Conference on Multimodal Interface ICMI Implementing Cisco Multicast Infrastructure ; Annapolis, MD) for $3.75 million. In 2004, ICMI generated revenue of $4.1 million and EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) A metric used to show a company's profitability, but not its cash flow. EBITDA became popular in the 1980s to show the potential profitability of leveraged buyouts, but has become of $600,000. The deal also includes a potential maximum earn-out of up to $7.5 million over several years, subject to performance criteria. ICMI's mission is to advance the call center profession by promoting managerial excellence to call center management professionals. ICMI's events and marketing products include training and customized educational services, including handbooks, web sites, software, management reviews, forums, seminars and conferences. The company also publishes "Call Center Magazine" and "Call Center Focus Magazine." Its global partnership arrangements include activities in Argentina, Australia, Hong Kong, Malaysia, The Netherlands, New Zealand New Zealand (zē`lənd), island country (2005 est. pop. 4,035,000), 104,454 sq mi (270,534 sq km), in the S Pacific Ocean, over 1,000 mi (1,600 km) SE of Australia. The capital is Wellington; the largest city and leading port is Auckland. , Norway, the Philippines, Portugal, Singapore, Spain and the UAE (Uninterruptible Application Error) The name given to a crash in Windows 3.0. In subsequent versions of Windows, a crash was called a "General Protection Fault," "Application Error" or "Illegal Operation." See crash in Windows and abend. . CMP Applied Technologies Group vice president Philip Chapnick said "there is not another organization in the world that can provide such a rich suite of information products and resources to support call center industry professionals in enhancing their value to their companies and improving the customer contact experience." CMP has no related titles. In related news, UBM had 2005 first-half revenues of 336.6 million pounds, an increase of 19.7 over the 281.1 million pounds reported in the first half of 2004. Net income rose 103.1%, going from 3.2 million pounds last year to 6.5 million this year. Operating income rose 40.2% to 71.4 million pounds from 50.7 million in the period last year. Excluding revenue and operating profit from the recently acquired CMP Medica medica (māˑ·dē·k division, UBM revenue rose 1.2% and operating profit increased 16.5%. Revenue for CMP fell 6.1%, going from 110.6 million in 2004 pounds to 103.9 million this year, with operating profit declining 9.8%, going from 14.3 million pounds in 2004 to 12.9 million this year. CMP Asia, CMPi (Europe) and PR Newswire all showed increases in both revenue and operating profit. |
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