Unisys is First to Support Datacenter High-Availability Program for Windows Server 2003.Business Editors/High-Tech Writers BLUE BELL, Pa.--(BUSINESS WIRE)--April 29, 2003 New Support Program Helps Ensure Uninterrupted Access to Critical Information, Simplifies Support, Improves Configuration Flexibility Unisys today announced that it is the first information solutions provider to support the Microsoft Datacenter High Availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue. Program. The program helps provide mainframe-class levels of reliability for enterprises that rely on critical information solutions. Microsoft developed the Datacenter High Availability Program in close cooperation with Unisys, leveraging decades of Unisys experience satisfying the mission critical support expectations of large mainframe users. The program includes a range of services for enterprises that require uninterrupted availability of business-critical solutions. These services include certified See certification. and pre-tested configurations, new support-center options and Microsoft's High Availability Resolution Queue Pronounced "Q." A temporary holding place for data. See queuing, message queue and print queue. (programming) queue - A first-in first-out data structure used to sequence objects. Objects are added to the tail of the queue ("enqueued") and taken off the head ("dequeued"). . "The Microsoft Datacenter High-Availability Program for Windows Server See Windows Server 2008, Windows Server 2003, Windows Home Server, Windows 2000 and Windows NT. 2003, combined with Unisys ES7000 technologies, helps ensure that users of even the largest and most complex of Windows-based solutions will have uninterrupted access to critical business information," said Pete Samson, vice president and general manager, Unisys Enterprise Server Market Development. "With Microsoft, we've simplified nearly every aspect of the Windows 2003 Server Datacenter support, maximizing reliability and availability, from certifying configurations to accessing fast technical support when needed." The program provides for customer support requirements to go in parallel to Microsoft and the platform supplier, ensuring the fastest possible resolution, regardless of which technology is responsible for an interruption INTERRUPTION. The effect of some act or circumstance which stops the course of a prescription or act of limitation's. 2. Interruption of the use of a thing is natural or civil. . Drawing on industry best practices for mission-critical support in high availability enterprise environments, Microsoft created a parallel support process that incorporates Microsoft's High-Availability Resolution Queue (HARQ (Hybrid Automatic Repeat ReQuest) A technique that enables faster recovery from errors in cellular networks by storing corrupted packets in the receiving device rather than discarding them. ). This eliminates the need for customers to direct support requests to the specific vendor source of a problem. The HARQ features true mainframe-class support, offering the most rigorous and comprehensive support procedures in the industry. The program also streamlines the process of certifying a complete configuration to ensure successful use of Windows 2003 Server, enabling customers to combine a broad range of products with the confidence that they will work together. "High availability is a baseline The horizontal line to which the bottoms of lowercase characters (without descenders) are aligned. See typeface. baseline - released version requirement for achieving the productivity and economic advantages offered by Windows 2003 Server," said Bob Ellsworth, director, Windows Server Group, Microsoft Corp. "The enhancements of the new program draw on industry best practices developed through collaboration Working together on a project. See collaborative software. with Unisys, whose experience in the data center prepares us to address the most demanding support requirements in the industry." About Unisys Unisys is a worldwide information technology services and solutions company. Our people combine expertise in systems integration, outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. , infrastructure, server technology and consulting with precision thinking and relentless execution to help clients, in more than 100 countries, quickly and efficiently achieve competitive advantage. For more information, visit www.unisys.com RELEASE NO.: 0403/8274 http://www.unisys.com/about__unisys/news_a_events/04298274.htm Unisys is a registered trademark of Unisys Corporation (company) Unisys Corporation - The company formed in 1984-5 when Burroughs Corporation merged with Sperry Corporation. This was when the phrase "dinosaurs mating" was coined. . All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders. |
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