Unisys and Telisma announce global alliance. (Strategic Alliances).Unisys Corporation (company) Unisys Corporation - The company formed in 1984-5 when Burroughs Corporation merged with Sperry Corporation. This was when the phrase "dinosaurs mating" was coined. and Telisma, a European provider of voice recognition technologies, have forged a worldwide alliance to deliver and promote further development of vocal access to value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. for telecommunications companies, The Unisys Multimedia Messaging System Software that provides an electronic mail delivery system. It is made up of the following functional components, which may be packaged together or independently. Mail User Agent platform uses the Telisma speech technologies to provide users access to messages via both voice recognition and digital interfaces. By combining their technologies. Unisys and Telisma hope to open new markets for telephone companies by providing high value-added mass services with unprecedented reliability and flexibility to upgrade. Other joint projects are in progress between the two companies, including voice portal An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc. services, automation of call centers, automation of directory functions, voice-controlled messaging system and automatic dialing of numbers by saying a person's name. www.telisma.com/www.unisys.com |
|
||||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion