Unicon's Announces New Cooperative Support Program for uPortal.Institutions Receive Dedicated Support Services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services and Contribute to uPortal Community PHOENIX -- Unicon, Inc., the leading independent provider of enterprise portals, applications, and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. for the online campus in academic institutions, today announced it has started a new uPortal Cooperative Support Program for higher education higher education Study beyond the level of secondary education. Institutions of higher education include not only colleges and universities but also professional schools in such fields as law, theology, medicine, business, music, and art. . Modeled after Unicon's unique Sakai Cooperative Support Program, the uPortal Cooperative Support Program features a dedicated team of expert development and technical support specialists for uPortal to provide direct technical support and assistance to individual subscriber institutions in the program. This new cooperative support program is consistent with the open source philosophy of contributing features and fixes towards the overall progress of the uPortal, as the resulting enhancements will be shared with the open source community. It also addresses individual institution's need for a predictable cost support solution for uPortal. "Unicon is a long-standing and consistent supporter of uPortal and JA-SIG JA-SIG Java Application-Special Interest Group . We've developed and contributed numerous technology enhancements to the community and consider ourselves as one of the true market leaders in implementing uPortal's full enterprise capabilities," stated John C. Blakley, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Unicon, Inc. "Our new cooperative support program for uPortal will finally give academic institutions a first class way of helping solve their own support problems while also helping the community as a whole." "Having strong commercial partners is a key component to the JA-SIG uPortal success story," said Bill Thompson, JA-SIG Board Member. "Unicon's continued support for JA-SIG uPortal and its community of adopters is manifest by their new cooperative support program which offers institutions another path to success with uPortal." About Unicon's uPortal Cooperative Support Program Participation in the program requires an annual subscription fee that enables institutions to access the support services and also funds a dedicated support and development team. Support issues are managed on a priority basis with an escalation mechanism available for high priority issues. All development work performed by the team will be undertaken in direct participation uPortal open source Web portal See portal. initiative. The uPortal Cooperative Support Program is a strong complement to Unicon's professional services for uPortal which include various bundled services comprised of implementation, project planning project planning - project management , installation, configuration, branding, and training components. Unicon's uPortal Cooperative Support Program Provides Institutions with: Co An experienced, reliable vendor accountable for their uPortal deployment. Co Help with uPortal production issues. Co Direct and timely assistance with reported software defects. Co Answers and advice to general product questions. Co Ongoing software maintenance for past, present and future releases of uPortal. Co The ability to influence code development priorities for future uPortal releases. Co Visibility into the support team's activities. About uPortal From the Java Architectures Special Interest Group (JA-SIG), uPortal is a free, open source, open standard enterprise portal collaboratively developed by higher-education, for higher-education. Utilizing Java, Extensible Markup Language See XML. (language, text) Extensible Markup Language - (XML) An initiative from the W3C defining an "extremely simple" dialect of SGML suitable for use on the World-Wide Web. http://w3.org/XML/. (XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. ), JavaServer Pages Technology (JSP (JavaServer Page) An extension to the Java servlet technology from Sun that allows HTML to be combined with Java on the same page. The Java provides the processing, and the HTML provides the layout on the Web page. ) and Java 2 Platform Java 2 Platform - Java 2 Platform, Standard Edition Enterprise Edition (J2EE (Java 2 Platform, Enterprise Edition) A platform from Sun for building distributed enterprise applications. J2EE services are performed in the middle tier between the user's machine and the enterprise's databases and legacy information systems. ) technologies, the uPortal framework enables easy, standards-based integration with authentication and security applications, single sign on secure access, and end user customization. About Unicon Unicon, Inc. is the leading independent provider of open-source frameworks, applications and professional services for the online campus. Unicon delivers enterprise portal, collaboration, learning and integration technology for higher education institutions worldwide, is the leading commercial supporter of the uPortal open source Web portal initiative, and is a Sakai Commercial Affiliate for the community source Collaboration and Learning Environment. The company's signature Academus[R] brand encompasses an Enterprise Portal, Web Content Management system, Collaboration Tools and Learning Environments. Unicon strives to base its solutions on open-source technology for increased productivity and reduced costs. Unicon also provides a full complement of professional consulting, training and support services. More information about Unicon, Inc. and Academus Open Campus is available at www.unicon.net & www.academusopencampus.com. Unicon and Academus are Registered Trademarks of Unicon, Inc. All other product or service names are the property of their respective owners. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion