UniPress and Contactual partner to deliver integrated customer service and telephony solutions.
UniPress Institute of High Pressure Physics (Instytut Wysokich Ciśnień) is an institute of the Polish Academy of Sciences (PAN).
Unpress was found in 1972. The main fields of activity:
- semiconductors
- superconductors
- nanocrystalline materials
Software, Inc., a provider of Web-based service desk
automation solutions targeting the mid-market, and Contactual (formerly
White PJ, Inc.), a provider of on-demand On-Demand refers to a service or feature which addresses the user's need for instant gratification and immediacy of use. In most cases the value proposition for an on-demand service is wrapped up in the fact that the user or consumer of the service avoids a significant up-front contact center solutions, have
announced a partnership to offer on-demand, Web-based customer service
technology solutions. The partnership links UniPress Software's
FootPrints Web-based service desk with Contactual's OnDemand
Contact Center, providing organizations with an integrated service desk
and telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. solution.
www.contactual.com
www.unipress.com
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.
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