Printer Friendly
The Free Library
14,718,654 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

UniPress Software expands service desk integration capabilities.


UniPress Institute of High Pressure Physics (Instytut Wysokich Ciśnień) is an institute of the Polish Academy of Sciences (PAN).

Unpress was found in 1972. The main fields of activity:
  • semiconductors
  • superconductors
  • nanocrystalline materials
 Software, Inc., a provider of Web-based service desk automation software, has announced the immediate availability of FootPrints Dynamic SQL See embedded SQL.  Database Link, an add-on A purchase of additional goods before payment is made for goods already purchased.

An add-on may be covered by a clause in an installment payment contract that allows the seller to hold a security interest in the earlier goods until full payment is made on the later goods.
 module that dynamically integrates SQL-based data, including contact records, into FootPrints-powered service desks without programming. This new solution is designed to allow organizations to expand the capabilities of their service desk operations and to leverage existing SQL-based databases and applications, set up and operational within minutes. The solution is comprised of the Address Book Link, which provides a connector to dynamically access SQL-based contact records and information, and the Field Mapper, which allows population of Issue or Address Book fields within FootPrints from virtually any SQL-compliant database for service contract, asset or other information for users' issues. Because the FootPrints Dynamic SQL Database Link offers access to the FootPrints service desk, it eliminates the need to manually maintain and synchronize See synchronization.  address book and data field information from multiple sources. Having this information within FootPrints can save time, as it eliminates the need to populate To plug in chips or components into a printed circuit board. A fully populated board is one that contains all the devices it can hold.  the trouble-ticket with information that already exists in other databases and applications.

[ILLUSTRATION OMITTED]

www.unipress.com
COPYRIGHT 2004 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Title Annotation:New Products
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Aug 1, 2004
Words:185
Previous Article:EADS Telecom enhances Pointspan Sync Manager to include Telident e911.(New Products)(Brief Article)
Next Article:TuVox enhances its automated call center solution.(New Products)(Brief Article)
Topics:



Related Articles
UniPress Software, Inc. Launches FootPrints Version 4.5.(Product Announcement)
Four paths to better service. (Technology Highlights).
UniPress Software.
UniPress enables Asset Management. (New Products).(FootPrints Asset Management)(Brief Article)
UniPress releases next version of FootPrints. (New Products).(Brief Article)
UniPress Software announces FootPrints.(New Products ...)(Brief Article)
UniPress Software links FootPrints service desk to Salesforce.com.
UniPress links FootPrints service desk to CRM applications.(CRM)
UniPress and Contactual partner to deliver integrated customer service and telephony solutions.(Brief Article)
TMC Labs Innovation Awards 2005: Part II.(TMC[TM] LABS)

Terms of use | Copyright © 2009 Farlex, Inc. | Feedback | For webmasters | Submit articles