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USF Holland Receives Company-Wide ISO 9002 Certification.


Business Editors

HOLLAND, Mich.--(BUSINESS WIRE)--July 31, 2001

USF USF University of South Florida
USF Universal Service Fund (often part of phone bill in US)
USF University of San Francisco
USF University of Sioux Falls
USF University of St.
 Holland Inc., a regional carrier unit of USFreightways Corporation, announced today details of its system-wide ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 9002 registration by European Quality Assurance (EQA EQA European Quality Award (European Foundation for Quality Management)
EQA External Quality Assessment
EqA Equivalent Average (baseball statistic)
EQA Environmental Quality Act
). The scope of Holland's registration includes all core processes and is at least as comprehensive as any registration within the LTL LTL - Linear Temporal Logic  transportation industry.

EQA has conducted site audits of the main office and 13 USF Holland terminals during 2001, and has granted each ISO 9002 certification. With the successful completion of the most recent audits during June, USF Holland has surpassed the required threshold of site audits to project certification across all freight terminal and equipment maintenance locations, as well as its main office functions.

Registration to the worldwide recognizable ISO 9002 standard validates that USF Holland has the capability to provide its customers with the service it promises:
-- Transit times that meet the most rigorous internal standards,

-- Safe, claim free handling, and

-- Responsive communications.


Pete Neydon, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of USF Holland said, "Internal audits, corrective action and management review processes have emerged from the ISO 9002 registration effort. USF Holland will gain from these disciplines by incrementally improving operational efficiencies and by raising its standard of customer service."

European Quality Assurance, Ltd. is an independent auditing firm based in England that reviews corporate operations to verify that processes are documented, implemented, and effective according to ISO 9000 quality standards.

USF Holland, based in Holland, Michigan, provides next-day and second-day LTL service throughout the Central and Southeast United States with statewide coverage in Alabama, Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures


Area, 52,586 sq mi (136,198 sq km). Pop.
, Ohio, South Carolina, Tennessee, West Virginia and Wisconsin. USF Holland also provides service to and from the provinces of Ontario and Quebec.

USFreightways (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: USFC) provides comprehensive supply chain management services, including high-value, regional less-than-truckload (LTL) transportation, logistics, domestic and international freight forwarding and premium regional and national truckload transportation. For more information, contact the company at www.usfreightways.com.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jul 31, 2001
Words:327
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