USCS International Announces Innovative Compass Graphical Intranet Client Prototype.RANCHO CORDOVA Rancho Cordova (răn`chō kôrdō`və), uninc. residential city (1990 pop. 48,731), Sacramento co., N Calif. A suburb of Sacramento, it experienced rapid growth in the late 20th cent. , Calif.--(BUSINESS WIRE)--Dec. 8, 1997-- Front-End Interface Leverages the Latest Intranet Technology and Powerful Microsoft Web Tools to Give Service Providers Quick, Secure Local and Remote Access to Customer Management and Billing Systems; Reduces Training Time for CSRs and Enhances Their Productivity USCS USCS United States Code Service USCS United Sprint Car Series (auto racing) USCS United States Customs Service USCS Unified Soil Classification System USCS University of South Carolina Spartanburg USCS Universal Ship Cancellation Society International (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :USCS) today announced that its CableData, Inc. subsidiary has introduced Compass(TM), an innovative new front-end interface that employs the latest Intranet technology and powerful Microsoft(R) Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. (R) 4.0 platform and Web tools to effectively integrate multiple applications including CableData's leading customer management and billing systems, CableData's Intelecable(R) and DDP/SQL. A unique approach to front-end interfaces, Compass is a true thin-client application that runs in a standard Microsoft Internet Explorer See Internet Explorer. (TM) 4.0 Browser and accesses a provider's Intranet Web site hosted on a Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. NT(R) Server. This comprehensive CableData business solution creates a user interface that's easy and quick to install and maintain. Compass empowers in-office front-line staff to efficiently handle customer contacts, and provides security for a service provider's sensitive data. In addition, Compass enables secure remote operation via cable modems cable modem Modem used to convert analog data signals to digital form and vise versa, for transmission or receipt over cable television lines, especially for connecting to the Internet. , ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. and other high-speed data connections. "We are proud to be working with CableData to revolutionize the customer management and billing industry's approach to user interfaces," said John Canning, Cable Marketing Manager, Internet Customer Unit, Microsoft. "CableData's graphical Intranet client demonstrates why the company continues to maintain a leadership position in the industries it serves. We look forward to an ongoing relationship with CableData." CableData's Compass is designed around how the user works, rather than how the customer management and billing system works, and this fundamental usability makes the interface a productivity-boosting tool for all front-line staff. As part of the design process, CableData conducted numerous focus groups with CSRs, to identify the "human factors" involved in efficiently handling customer requests. An added benefit of the graphical Intranet client's design is its extensibility. By extending the interface to other applications, third-party databases and Web sites, service providers can customize Compass to meet their specific business needs, including customized account information, marketing data and promotional materials. CableData Inc. is a leading provider of customer care and open billing solutions to communications industries communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. worldwide and is a USCS International company. USCS International offers customer management software and statement processing solutions to the global communications marketplace. In the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , the company currently provides its services for 58 percent of all cable television subscribers, 39 percent of all cellular telephone subscribers and 11 percent of all landline telephone subscribers. USCS International's clients include providers of cable television, wireless and landline telephony, direct broadcast satellite and multiple communications services in the United States and 20 other countries. More information on USCS can be found at http://www.uscs.com . CONTACT: USCS International, Inc. Linda Cutler, 916/636-5861 lcutler@uscs.com or Morgen-Walke Associates, Inc. Jim Byers or Doug Sherk, 415/296-7383 Vince Daniels or Josh Passman, 212/850-5600 |
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