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UPS launches online tools. (Technology Trends).

United Parcel Service (UPS), the world's largest express delivery company, has launched UPS OnLine Tools [R] in Latin America. These tools will ease the shipping process for UPS customers in Argentina. Brazil, Colombia, Chile, Costa Rica, Dominican Republic, Guatemala, Mexico, Panama and Puerto Rico.

UPS OnLine Tools are a collection of shipping and business tools designed to enhance customer service and efficiency of Web sites or enterprise applications. They allow UPS customers' clients to track products they've purchased online, compare and choose from a variety of shipping services that best serve their needs, and handle shipping logistics more easily than ever before. The tools can be implemented individually or as a set, are free to download and come with customer support via e-mail.

UPS offers the following six OnLine Tools to customers in Latin America:

UPS Tracking: Allows UPS customers to provide up-to-the-minute shipment status from origin to delivery - to their online clients.

UPS Signature Tracking: Lets approved customers track packages and obtain valuable proof of delivery information, including a digitized signature and delivery status.

UPS Rates & Service Selection: Allows UPS customers' online clients to compare, price and select the UPS shipping service that best fits their needs and budgets.

UPS Time in Transit: Enables UPS customers' clients to compare the speed of different UPS delivery services.

UPS U.S. Address Validation: Allows for the reduction of shipping and billing address errors by ensuring that client-entered shipping addresses for the United States are correct at the time of order.

UPS Shipping: Allows UPS customers to enable all their employees to create and print shipping labels from their desktops.

"UPS remains focused on providing our customers with innovative technologies that will adapt to their business needs and technical resources, increasing competitive advantage," says John Menna, UPS vice president of marketing for Latin America and the Caribbean. "Moreover, UPS'S significant investments in technology underscore our commitment to our customer in Latin America."

Based in Atlanta, Georgia, UPS is the world's largest express carrier and package delivery company and serves more than 200 countries and territories. With 371,000 employees, the company reported 2000 revenues of US$ 29.8 billion, operating on a volume of 13.6 million packages a day. The same year, UPS was chosen for the third consecutive time as the "World's Most Admired Mail, Package and Freight Delivery Company" in a Fortune magazine survey. For more information, please see www.ups.com.
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Comment:UPS launches online tools. (Technology Trends).
Publication:Latin Trade
Geographic Code:1USA
Date:Apr 1, 2002
Words:403
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