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U.S. consumers with disabilities satisfied with disability rights law.


WASHINGTON Washington, town, England
Washington, town (1991 pop. 48,856), Sunderland metropolitan district, NE England. Washington was designated one of the new towns in 1964 to alleviate overpopulation in the Tyneside-Wearside area.
, D.C. -- Consumer interests of people with disabilities have been well served by the Americans with Disabilities Act Americans with Disabilities Act, U.S. civil-rights law, enacted 1990, that forbids discrimination of various sorts against persons with physical or mental handicaps.  though there is more to be done.

A study published in the March issue of the Journal of Consumer Affairs present the perspectives of people with disabilities regarding the ADA Ada, city, United States
Ada (ā`ə), city (1990 pop. 15,820), seat of Pontotoc co., S central Okla.; inc. 1904. It is a large cattle market and the center of a rich oil and ranch area.
 on their lives.

The study of 1000 noninstitutionalized adj. 1. not committed to an institution; - op people. Opposite of institutionalized nt>.

Adj. 1. noninstitutionalized - not committed to an institution
noninstitutionalised
 persons with disabilities found that respondents In the context of marketing research, a representative sample drawn from a larger population of people from whom information is collected and used to develop or confirm marketing strategy.  who believe they have greater access to the marketplace are more satisfied with life and the more consumers with disabilities interact in the market place, the more satisfied with life they are.

"This indicates the value behind efforts designed to empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems  consumers with disabilities by offering services that assist them ... and by creating environments that enable them to experience full participation in society," the authors Carol Kaufman-Scarborough and Stacey Menzel Baker state.

Among the findings are

* more than half (54.3%) of the respondents reported knowing about the ADA;

* Those who were aware were more likely to report positive changes and improvements over those who could not name it or were unaware of a law.

Yet, the respondents' level of life satisfaction did not vary with their awareness of the ADA. The author's find that the legislation is beneficial and that access to public facilities has an impact on life satisfaction. "However our findings do indicate that the implementation of the ADA is incomplete, especially educating consumers with disabilities about their consumer rights," the authors concluded.

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Publication:Community Action
Date:Apr 18, 2005
Words:240
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