U.S. Department of Health and Human Services Deploys HandySoft's BizFlow to Standardize Human Resources Processes Enterprise Wide.

BPM Solution Helps Agency Improve Accountability and Customer Service

VIENNA, Va. -- HandySoft Global Corp., a leading provider of business process management (BPM) solutions, announced that the U.S. Department of Health and Human Services (HHS) has deployed HandySoft's award-winning BPM platform BizFlow[R] as a part of its agency-wide Enterprise Workflow Information Tracking System (EWITS). HHS will use the BizFlow-powered EWITS across the department to standardize recruiting work processes, improve accountability of Human Resources (HR) actions and eliminate labor-intensive data entry.

EWITS represents a performance, tracking and accountability system designed to analyze HR operations and efficiencies to support the human capital management objectives in the President's Management Agenda's (PMA). The application has been deployed for the recruitment process and Employee Relations/Labor Relations actions and is expected to eventually become the centralized system for monitoring all HR processes, expanding to more than 20 future modules including employee entrance and exit processing.

BizFlow allows EWITS to monitor and track HR-based performance metrics by integrating the Department's core business processes and systems within a workflow context. BizFlow interfaces with HHS' personnel system, Capital HR (PeopleSoft Federal/Oracle) and HHS Careers, an online job application system (QuickHire) from Monster Government Solutions.

By consolidating data into one place, EWITS standardizes work processes, tracks actions from start to finish and provides real time status monitoring so HR managers and program area administrative officers and managers can report on the progress of HR actions at any point in the process. BizFlow frees HR staff from the traditional focus on transactional work and allows them to assume a more strategic, consultative role in the management of human capital, yielding improved productivity, accountability and customer service for HR activities.

The BizFlow platform allows EWITS and HHS to provide metrics reports as required by the PMA. In addition, it helps HHS' HR Service Centers comply with the OPM hiring model timeline and reporting requirements detailed in Service Level Agreements between the Centers and their respective Departmental customers. These accountability and tracking capabilities make EWITS attractive to many federal agencies, and the system has already garnered interest from other federal customers interested in leveraging the capability as a shared service.

"Federal employees are under increasing pressure to save time and provide more accountability and transparency into their work," said Jim Worley, chief operating officer at HandySoft. "By leveraging BizFlow, the EWITS program allows for continual monitoring and tracking of HR processes and eliminates the redundant and unnecessary steps that cause bottlenecks and errors. These benefits are clearly applicable across many disciplines in all federal agencies; providing successful BPM practices within this government HR platform can prove influential to other agencies seeking similar goals."

HHS estimates that deploying BizFlow was 47% less costly and could be operational one year sooner than would have been possible by modifying legacy HR management systems to meet EWITS goals. The department chose BizFlow to assist in its large-scale HR restructuring after an extensive evaluation process and review of its proven success record with the National Institutes of Health (an HHS agency).

In addition to internal HR, HHS has been selected by the Office of Management and Budget (OMB) and the Office of Personnel Management (OPM) as one of five Human Resources Shared Service Centers, allowing HHS to offer EWITS to other government and quasi-governmental agencies. In fact, more than 40 U.S. federal agencies currently use HandySoft's BizFlow solutions.

About HandySoft Global Corp.

HandySoft Global Corporation is a leading global provider of Business Process Management (BPM) solutions. By orchestrating people, information and processes, HandySoft delivers innovative enterprise BPM solutions that automate and simplify processes, enforce best practices, improve quality and productivity, and foster collaboration. HandySoft takes a unique approach to BPM by providing a framework for both structured and dynamic work.

BizFlow[R], HandySoft's award-winning platform for structured BPM, includes tools for designing, automating and monitoring business processes, presenting and accessing work, integrating existing IT systems and administering the platform itself.

HandySoft also offers OfficeEngine[TM], the industry's first solution to combine the power of traditional BPM with the flexibility of e-mail. OfficeEngine enables knowledge workers to create, assign, sub-delegate, track and execute mission critical work in real time. By providing executives with increased visibility and control and driving knowledge worker productivity, this dynamic BPM offering allows organizations to benefit from greater accountability and insight into business operations.

As a global solutions provider, HandySoft Global is headquartered in Vienna, VA, USA, with a subsidiary in London, UK, and with strategic partner representation throughout the world. HandySoft has implemented process management solutions at hundreds of sites worldwide. For more information call [phone], email [e-mail] or visit http://www.handysoft.com.

HandySoft, the HandySoft logo, OfficeEngine, BizFlow and BizFlow Accelerator Suites are trademarks of HandySoft Global Corp. All other trademarks are the property of their respective owners.