Tyco's Electronic Product Group Deploys Centra Web Collaboration Platform to Accelerate Delivery of Product Training to 75,000 Employees.

Business/Technology Editors

LEXINGTON, Mass.--(BUSINESS WIRE)--March 4, 2002

As Security Quickly Moves to the Forefront of the World Agenda, eLearning and Collaboration is a Critical Element of the TEPG Training

Department's Overall Strategy

Centra (NASDAQ: CTRA), the leading provider of business software solutions for eLearning and real-time collaboration, today announced that Tyco's Electronic Product Group (TEPG) has deployed Centra's Web collaboration platform to enhance and accelerate the delivery of product training. The Electronic Product Group clients are a globally dispersed workforce of more than 75,000 employees from Tyco Fire & Security Services (TFSS), one of the four operating divisions of Tyco International Ltd. TFSS provides fire protection, fire alarm and detection, electronic security systems, event monitoring, and inspection services through local representation in 58 countries worldwide. As security moves to the top of the world agenda in the wake of recent geo-political events, TEPG's Training & Development department has made eLearning critical to its business strategy to service customers through faster and more efficient training on Tyco's portfolio of electronic products and services.

"Security was already a fast-growing sector for us around the world, and recent events have only increased demand for our products, from security for hospitals and airports to fire detection and protection for industrial facilities," said David Blattenberger, Senior Instructional Technologist of the Training & Development Department in Westminster, MA. "Our Centra-powered training initiatives guarantee that our globally dispersed employees can provide first-rate sales and service in support of our extensive product line."

Chartered to improve the quality and reach of their training programs, TEPG has successfully delivered nearly 100 live, instructor-led classes through Centra's infrastructure for eLearning and collaboration, which complements and extends the reach of their existing instructor-led classroom training programs. Through eLearning and collaboration, new products are brought to market faster, sales and service personnel are more knowledgeable, and the company is seeing an immediate return-on-investment from reductions in travel and other training-related expenses.

Scaleable Software Solution for eLearning and Business Collaboration

Used by more than 775 companies, government agencies, and universities worldwide, Centra's scaleable software solutions are based on CentraOne(TM), a comprehensive, thin-client Web collaboration platform. Leveraging the core capabilities of CentraOne, Centra offers a suite of compatible, real-time Web collaboration products, content creation tools, and knowledge delivery systems that can be quickly installed on-site using Centra's rapid deployment methodology, or conveniently accessed through Centra's secure, full-service ASP. Centra's products - including interactive Web meetings, virtual classrooms, and large-scale conferences - ensure universal access to users through firewalls and proxy servers, and deliver full-performance IP audio conferencing, streaming video, application sharing, and dynamic multimedia over low-bandwidth network connections through a standard browser interface.

"Home and workplace security has always been important, but recent events have made it an instant priority," said Chris Reed, Centra's Vice President of Corporate Strategy. "Companies like Tyco that have developed and deployed a sound eLearning strategy are well positioned to address the challenges that their customers may face in these uncertain times."

About Centra

Leading with an undisputed track record of helping millions of users to increase revenue and improve overall business performance, Centra provides Web collaboration solutions that enable the delivery of information in a variety of live and self-service formats, and add value through unmatched capabilities to capture interactions and content, personalize and manage this information, and instantly re-use it across the enterprise. Today hundreds of global organizations across every industry and market sector choose Centra, including ExxonMobil, Cadbury Schweppes, Citigroup, AT&T, Procter & Gamble, McKesson, Merck, Nationwide Insurance, Sysco, and Stanford University. Centra's products are bolstered by a vital ecosystem of strategic partners, including PwC Consulting, Deloitte Consulting, EDS, KPMG iLS, Microsoft, Siebel, Cisco, and Oracle. Headquartered in Boston's technology corridor, Centra has sales offices throughout North America, Europe and Asia. For more information, visit www.centra.com.