Turkcell Receives ISO 9001.Business/Technology Editors ISTANBUL, Turkey--(BUSINESS WIRE)--Dec. 29, 1999 Turkcell Iletisim Hizmetleri A.S. (Turkcell or the Company), Turkey's leading GSM operator, today announced it has been awarded with the ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9001 certificate for its quality management concept and service quality. Being the first ISO 9001 licensed GSM operator in Turkey, Turkcell also became the 9th(a) among 400 GSM operators around the world to receive such a certificate. Turkcell aims at increasing customer satisfaction through reorganization of its management in line with the ISO 9001 standards. The appropriateness of Turkcell's Quality Management System to the ISO 9001 standards was approved by the world's leading quality audit firms; ANSI (American National Standards Institute, New York, www.ansi.org) A membership organization founded in 1918 that coordinates the development of U.S. voluntary national standards in both the private and public sectors. It is the U.S. member body to ISO and IEC. RAB Rab (räb), Ital. Arbe, island (1991 pop. 9,205), 40 sq mi (104 sq km) off Croatia, in the Adriatic Sea. One of the Dalmatian islands, it is a popular seaside resort. Fishing and agriculture are the main occupations. , RvA and ABS QE(US). The quality standards development in Turkcell are subject to an audit every six months. Turkcell, with a target to continuously enhance service quality, realized infrastructural investments worth US$ 2.5 billion in foreign loans. Turkcell is the leading GSM provider in Turkey and one of the largest GSM operators in Europe. With more than 5.5 million subscribers, it has 70% of the total Turkish cellular market. Turkcell provides high-quality wireless telephone services, which includes network access, call forwarding and itemized monthly billing to its subscribers throughout Turkey. The services offered by Turkcell are; Voice Mail, Fax - Data, SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM. (2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server. , Call Waiting, Call Hold, Call Forwarding, Call Barring, CLIP, CLIR CLIR Council on Library and Information Resources CLIR cross-language information retrieval CLIR Connected Line Identification Restriction CLIR Calling Line Identity Restriction CLIR cross-lingual information retrieval CLIR Calling Line Identification Restriction , 7500 Bill Info Line, 8080 Financial Info Line, 8081 Emergency & General Inf. Line, Horoscope horoscope: see astrology. horoscope Astrological chart showing the positions of the sun, moon, and planets in relation to the signs of the zodiac at a specific time. Service, Operator Assisted SMS, Short News Service, 5051 Bill Info Message Service, Banking Via SMS, Lottery Info Service and Pre-paid Services. For more information please refer to our web page: www.turkcell.com.tr (a) GSM Association Sources |
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