TuVox CVR System to run on Microsoft Speech Server.

TuVox, a provider of conversational voice response applications for call centers, has announced that it will enhance the TuVox CVR System to run on the Microsoft Speech Server, which is based on the open industry standard Speech Application Language Tags (SALT). It is expected that the combined capabilities of Microsoft and TuVox will assist companies by reducing the cost and complexity of implementing automated speech solutions. TuVox CVR is a solution designed for mission-critical speech applications combining the power and scalability of Web-based architecture. TuVox CVR consists of an application server suite, a tools suite and pre-built speech application capabilities that reduce the effort to build, manage, test and tune speech applications. CVR provides built-in functionality to help create an improved caller experience. The CVR approach has potential benefits for applications that have many dialog variations, complex dialog requirements or applications that change frequently. CVR supports speech applications on both the VXML and SALT standard, allowing enterprise customers to choose a platform based on performance, cost and vendor preference. The Microsoft Speech Server, the newest of the Windows Server System family of products, is intended to be the most integrated, flexible and cost-effective speech platform available. It was designed to deliver lower total cost of ownership for large companies, as well as for midsized companies that previously could not afford a speech solution.

www.tuvox.com/www.microsoft.com