Trinagy and Broadwing Join Forces to Meet Customers' Service Level Agreement and Performance Management Needs.Business/Technology Editors TORRANCE, Calif.--(BUSINESS WIRE)--July 31, 2001 Broadwing IT Consulting chooses Trinagy's Insight Plus family for the delivery of services to Fortune 2000 companies Trinagy, Inc., a leading provider of performance management software, and Broadwing IT Consulting, a division of next-generation communications leader Broadwing Inc. (NYSE NYSE See: New York Stock Exchange : BRW BRW Business Review Weekly (business magazine; Melbourne, Victoria, Australia) BRW Business Report Writer BRW Barrow, AK, USA - Barrow (Airport Code) BRW Business Requirement Worksheet ), today announced that Broadwing has become a reseller of Trinagy's complete Insight Plus(TM) product line to provide managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality to their clients. Under the agreement, Broadwing will use Trinagy's performance management software to monitor major clients' global networks and ensure their ability to meet Service Level Agreements. Insight Plus solutions will allow Broadwing to gather performance statistics from its global, fault-tolerant network and bring all of the performance data to a central repository in its network operations center See NOC. Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems. . In particular, Broadwing IT can specify the exact MIB (1) (Management Information Base) The hierarchical database used by the simple network management protocol (SNMP) to describe the particular device being monitored. MIB objects are identified using ASN.1 syntax. See SNMP, RMON, OID and ASN.1. elements to be collected, ensuring customers are not spending money on collecting, processing and storing data they do not want. Broadwing IT consulting combines managed services that include hosting, remote management, security and storage services over its award-winning 18,500-mile nationwide network. Broadwing will be the first company in the industry to deliver an end-to-end, fully optical network, providing customers with bandwidth that is infinitely scalable, instantly available and incrementally billable. Broadwing can deliver a complete data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another. solution that allows its customers to fully integrate Web-based customer interfaces with their existing back office systems. "Using best of breed products, such as TREND from Trinagy, has enabled us to work smarter and faster," remarked Brian Quinn For the Northern Irish American soccer player, see . Brian Paul Quinn CBE PhD (born in Glasgow, 1936) is an honorary Professor of economics at Glasgow University. He is best known for his role as Chairman of Celtic Plc board. , Broadwing's director of managed services. "The magnitude of data that is available from our customers' systems can be overwhelming. However, with TREND, we can easily see, with a few clicks, where our top ten issues are. We can review historical and real-time information on the systems and we can also forecast the trends to give us a holistic view of our systems. All this can be accomplished in a few minutes without any manual intervention. This readily available information is useful for not only engineers and architects, but also for executive management. With easy-to-read charts and graphics, an executive can easily determine strategic direction based on data-driven decisions." "Broadwing IT has an impressive customer base, stemming from its ability to provide the best network services today while building an impressive optical network for tomorrow," said Laura Spear, Trinagy's vice president of marketing. "These customers tend to have unique service-level agreement metrics. Broadwing IT needed to easily and quickly design custom metrics, and Trinagy's solutions allow them to accomplish this. We're looking forward to helping Broadwing IT meet its SLAs for its customers, with the services it offers today and tomorrow." Insight Plus Chosen as Broadwing's Performance Management Solution Trinagy's Insight Plus solution suite automates the collection and analysis of performance data and couples it with its industry-leading predictive tools to warn users of impending im·pend intr.v. im·pend·ed, im·pend·ing, im·pends 1. To be about to occur: Her retirement is impending. 2. network problems. The Insight Plus family is packaged for individual customer requirements, and includes Insight for VoIP, Insight for Dial Access, Insight for Applications, Insight for QoS, Insight for Networks and Insight for Broadband. Each solution consists of service-specific packaged and customizable reports, data collection software, and TREND(R), the network repository and database engine behind each member of the Insight Plus family. TREND's network data repository See repository. is a powerful, open, relational database relational database Database in which all data are represented in tabular form. The description of a particular entity is provided by the set of its attribute values, stored as one row or record of the table, called a tuple. that provides the links for integration into other OSS/BSS systems such as network inventory, event correlation Event Correlation is the processes involved with reducing a large number of incident alerts to a much smaller, more manageable number within automated monitoring and incident/problem management in a Support Management System. , billing, and provisioning systems. Built on a distributed open architecture, TREND scales to meet the demanding requirements of even the largest networks. Every Trinagy solution provides intelligent insight into service providers' and large enterprises' specific value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. and networks to enable them to meet their current Service Level Agreements (SLAs), manage their networking infrastructure performance, and plan for future revenue-generating service offerings. About Broadwing Broadwing Inc. (NYSE: BRW) combines unparalleled customer service with the industry's most advanced and flexible 18,500-mile next-generation fiber optic network and award-winning IP backbone, to create data and internet solutions that are innovative, reliable, and provide businesses a competitive advantage. Broadwing will be the first provider with a fully deployed optical network and sets the standard for customer accountability with the industry's only Installation Guarantee. Headquartered in Cincinnati, Ohio “Cincinnati” redirects here. For other uses, see Cincinnati (disambiguation). Cincinnati is a city in the U.S. state of Ohio and the county seat of Hamilton County. , and Austin, Texas, with 6,000 employees in 56 sales and service offices across the country, Broadwing can be found on the web at www.broadwing.com. About Trinagy Headquartered in Torrance, California, Trinagy provides a highly scalable and flexible service level management software solution that is designed to address the needs of network service providers and large enterprises. Prominent companies including AT&T, BT, Bell Nexxia, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Verio/NTT DoCoMo, Qwest Communications
(c) 2001 Trinagy, Inc. All rights reserved. TREND is a registered trademark, and Trinagy, the Trinagy logo, and Insight Plus are trademarks of Trinagy, Inc. |
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